Careers

Amazing career experiences that make a difference. DVACO provides opportunities to become part of a diverse team that drives the clinical initiatives to transform healthcare in one of America’s most vibrant regions.

“In this time of my career, I can’t imagine a greater opportunity to enhance and transform the US Health Care System every day.”

Joel Port
Senior Vice President of Business & Network Development

Current Job Openings

Data Coordinator

Delaware Valley Accountable Care Organization (DVACO), located in Radnor, PA is looking to hire a Data Coordinator

The DVACO is a limited liability joint venture corporation comprised primarily of two major health systems: Jefferson Health and Main Line Health, serving the Greater Philadelphia region and southern New Jersey. DVACO was accepted into the Medicare Shared Savings Program for the 2014 start year, and now includes 2,000 physicians serving over 180,000 lives. DVACO contracts with four commercial payers and serves Medicare beneficiaries, making it the region’s largest Accountable Care Organization. At the core of operations, DVACO is committed to working towards the achievement of the triple aim: better outcomes, better experiences, and smarter spending. Our culture embraces innovation of healthcare delivery models through collaborative work with physician practices, health systems and employee wellness programs.

JOB SUMMARY:

Works as part of the DVACO Practice Transformation, Quality, Pharmacy and Home Health team to collect, process, integrate and analyze and present data. This person will provide tools, descriptions, answers and guidance for projects to improve clinical quality and financial success for the ACO and its participating practices. Manages and meets reporting deadlines for assigned deliverables and ad hoc reports. Role will provide administrative and project management support to the teams.

ESSENTIAL ACCOUNTABIITIES:

  1. Arranges subcommittee meetings (schedules, develops agendas, and compiles meeting notes) to support the clinical initiatives of these teams.
  2. Serves as technical support to staff in trouble shooting issues with software and/or virtual meetings.
  3. Collects data from disparate partners and from various sources to produce daily, weekly and monthly reports to evaluate productivity and processes.
  4. Handles non-clinical phone calls to support internal staff in responding to providers, and/or practice staff. May conduct research on resources.
  5. Run pivot tables and reports; help administer the clinical updates to our website, and help with the administrative functions of creating policies, curriculum/training documents, etc.
  6. Retrieve data to produce department reports and help evaluate/track performance metrics.

Other Accountabilities:

  1. Complies with all safety rules and procedures.
  2. Complies with all work rules concerning time and attendance.
  3. Seeks assistance and supervision when needed.
  4. Adheres to departmental dress code.
  5. Attends and participates in continuing education and departmental meetings.
  6. Demonstrates a positive attitude, interest, and enthusiasm toward job and others.
  7. Demonstrates independent action to resolve problems and informs manager of problems and unresolved issues.
  8. Interacts positively and professionally with peers and others.
  9. Able to work independently with minimal supervision.
  10. Adjusts work hours as dictated by responsibilities.

Primary Customers or Key Working Relationships: Physicians, midlevels, nurses, office staff, employees within/outside department, vendors and other staff within Main Line Health and Jefferson Health System.

QUALIFICATIONS:

Education: Bachelor’s preferred.

Licensures & Certifications:

Experience:
Two (2) to four (4) years’ experience with PC-based applications such as Windows, MS Office, and Relational Databases (i.e. MS Access). Excellent skills utilizing word processing, spreadsheets, and data file management software.

Healthcare knowledge including physician practice experience preferred.

  1. Experience with basic statistical analysis
  2. Ability to organize data in a meaningful way using detailed, summary or graphical formats.
  3. Excellent verbal and written skills to interface with physicians, office staff, care management team, nursing staff, ancillary staff, vendors, outside customers, insurance companies and government agencies.
  4. Familiarity with EMRs and the operations of physician practice.
  5. Knowledge of medical terminology, clinical diagnosis, Medicare and procedures generally acquired through education and/or experience in healthcare related environment preferred.

WORKING CONDITIONS:

Equipment Used:
Computers, Printers, Scanners and related hardware and copy machines

Exposures:
As outlined in Hospital and Department Safety Policies and Procedures.
Since interaction with clinical staff may be required, exposure to other substances in these areas is possible.

AREA-SPECIFIC WORK RULES:

  1. Adheres to department work rules (i.e. – attendance and dress code).
  2. Meets departmental confidentiality policy of all materials processed.
  3. Adheres to the hospital leave policy.
  4. Flexible hours as required to meet the goals and objectives of the department and the organization.

Please apply to http://www.mainlinehealth.org/careers job id 43696. No agency calls please. Applicants must certify that they have not used tobacco products or nicotine in any form in the 90-days prior to submitting an application to Main Line Health. This will be verified during pre-employment testing.

We are an equal opportunity employer.

Practice Transformation Coach

Delaware Valley Accountable Care Organization (DVACO), located in Radnor, PA is looking to hire a Practice Transformation Coach

The DVACO is a limited liability joint venture corporation comprised primarily of two major health systems: Jefferson Health and Main Line Health, serving the Greater Philadelphia region and southern New Jersey. DVACO was accepted into the Medicare Shared Savings Program for the 2014 start year, and now includes 2,000 physicians serving over 180,000 lives. DVACO contracts with four commercial payers and serves Medicare beneficiaries, making it the region’s largest Accountable Care Organization. At the core of operations, DVACO is committed to working towards the achievement of the triple aim: better outcomes, better experiences, and smarter spending. Our culture embraces innovation of healthcare delivery models through collaborative work with physician practices, health systems and employee wellness programs.

JOB SUMMARY:

Supports Clinical Services and Operations Team in their effort to monitor outcomes and create ongoing performance improvement initiatives at DVACO. Will be working across DVACO and with multiple CINs and ACO Members, and multiple EMRs. Work as a member of the DVACO Team to study and monitor care processes in a quality infrastructure and use data to drive ongoing performance improvement throughout DVACO. Must be able to coordinate, interpret, and translate performance data, and critically review metrics; data should permit evaluation of opportunities to implement change and monitor ongoing results of clinical quality outcomes. Collaborate with DVACO Leadership team on ongoing opportunities for improvement in Clinical Operations, Quality, Risk Reduction, Patient Outcomes; this may be in response to regulatory, payer, entity & health system requests as it relates to clinical quality.

ESSENTIAL ACCOUNTABIITIES:

  1. Acts on a consistent basis to support the Mission, Vision and Values of DVACO.
  2. Support DVACO goals, strategies, and mission as directed by the Leadership team/ Manager Of Practice Transformation
  3. Will serve as a key member of the DVACO team to help transform the practices into allowing them to excel at providing excellent patient experience, and quality medical care. Primary administrative and project manager support for practice transformation, including managing overall timeline, facilitate scheduling of practice meetings, coordination of educational webinars, and formulation/dissemination of meeting minutes, assist with design of corresponding data reports, verification of application details, coordination and facilitation of uploading survey documents, etc. Maintain contact with practices and serve as additional resource to practices in regards to their work toward NCQA Recognition. Focused efforts include the implementation/ process redesign of:
    a. Population Management
    b. Patient Access to care
    c. Proactive Outreach
    d. Patient activation and goal setting
    e. Test and Referral tracking processes
    f. Integration of continuous performance improvement activities.
  4. Assists Manager of Practice Transformation in building a quality-based infrastructure into current operations structure.
  5. Will serve as subject matter expert for new health care programs such as MACRA/MIPS and AAPMs, and MIPS/ACI; develop educational materials for new programs. Will help practices to be well-positioned to meet requirements of CPC+ (Comprehensive Primary Care Plus) and the CMS MIPS (Merit-Based Incentive Payment System)/ACI (Advancing Care Information) programs.
  6. Perform annual CMS quality reporting through in-depth knowledge of ACO GPRO measures and remote and on-sight abstraction of clinical records.
  7. Serve as the “Practice-facing contact” for the ACO practices. Provide education and answer questions related to ACO.
  8. Supports Manager of Practice Transformation/DVACO implement change required to achieve the clinical quality goals through development of routine feedback mechanisms, guidelines, etc.
  9. Participate in practice improvement meetings, providing expertise, coaching and guidance as necessary.
  10. Engage in problem-solving with practices to improve access and patient-centered care
  11. Monitor and assess performance across different aspects of delivering patient-centered care
  12. Encourage culture of continuous quality improvement in practice
  13. Design and facilitate improvement projects to build foundational capabilities at a site in order to improve its performance
  14. Serve as the primary liaison, teacher, coach, and facilitator for Primary Care practices participating in DVACO
  15. Perform practice assessments to provide both a baseline understanding and the basis on which to develop the practice redesign plan
  16. Meet regularly with Manager of Practice Transformation/DVACO to monitor progress and barriers. Reports concerns to Sr. Staff/Leadership.
  17. Maintains tracking of project tasks and deadlines for team; assist Manager of Practice Transformation in meeting deadlines.
  18. Assist DVACO leadership team and CMO with data design and presentation- as well as support front line staff with data translation, interpretation, and performance improvement efforts.
  19. In collaboration with CMO, monitor consistency, validity, and reliability of data for quality and safety.
  20. Assist CMO in design and implementation of quality assurance activities related to quality reporting.
    a. Serve as front-line contact for end- users in practices including documenting any user issues with accessing reports or data integrity concerns;
    b. Responsible for perform validation tests of data integration/validity as it relates to front end user interfaces.
    c. Responsible for relaying any data (in/out) /support issues to CMO/Manager of Practice Transformation.
  21. Provide project coordination and administrative support for key DVACO quality and performance improvement initiatives that require substantial interplay between practices and DVACO.
  22. Consistently observes and reviews practice workflow processes for new ways of improving efficiencies, streamlining processing/preparation of reports.
  23. Supports entity wide staff training and education efforts related to quality projects and performance improvement opportunities.
  24. Participates in key meetings and completes other duties as assigned.

Primary Customers or Key Working Relationships:

QUALIFICATIONS:
Education:
Bachelor’s degree required with minimum 3 years’ healthcare experience. Working knowledge of ambulatory care service delivery, clinical operations/ workflows, and clinical data analysis and reporting.
Licensures & Certifications:

Experience:

  • Excellent communication skills, approachable work style and a willingness to take on complex organizational and clinical project management activities.
  • Demonstrate strong/solid knowledge and skill with computers, spreadsheets and databases.
  • Proficiency in software applications that include, but are not limited to Microsoft Word, Excel, and PowerPoint.
  • Working knowledge of EMR and report development would be helpful, but not required.
  • Must be highly organized with the ability to work well with people.
  • Must have ability to work with highly sensitive and confidential information.

WORKING CONDITIONS:

Will be required to meet with large groups and organize meetings.

Please apply to http://www.mainlinehealth.org/careers job id 43647. No agency calls please. Applicants must certify that they have not used tobacco products or nicotine in any form in the 90-days prior to submitting an application to Main Line Health. This will be verified during pre-employment testing.

We are an equal opportunity employer.

Population Health/Claims Modeling Analyst I

Delaware Valley Accountable Care Organization (DVACO), located in Radnor, PA is currently hiring for a newly created position, Population Health/Claims Modeling Analyst I.

The DVACO is a limited liability joint venture corporation comprised primarily of two major health systems: Jefferson Health and Main Line Health, serving the Greater Philadelphia region and southern New Jersey. DVACO was accepted into the Medicare Shared Savings Program for the 2014 start year, and now includes 2,000 physicians serving over 180,000 lives. DVACO contracts with four commercial payers and serves Medicare beneficiaries, making it the region’s largest Accountable Care Organization. At the core of operations, DVACO is committed to working towards the achievement of the triple aim: better outcomes, better experiences, and smarter spending. Our culture embraces innovation of healthcare delivery models through collaborative work with physician practices, health systems and employee wellness programs.

Reporting to the VP Operations the Analyst, the Population Analyst I develops dashboards and reports for the DVACO, Jefferson Health System/Main Line Health partners (JHS/MLH PODs) and independent practices. They will produce analytics used to measure and quantify DVACO and associated business partners’ experience through reporting using CMS data and other internal/external data.

ESSENTIAL ACCOUNTABILITIES:

  • Develops cascading dashboards of quality metrics
  • Supports DVACO and JHS/MLH PODs leadership in developing transparent and valid distribution/funds flow models based upon performance outcomes.
  • Monitors the financial performance of existing third party arrangements to ensure compliance with agreed upon contractual terms and conditions and to track contract performance and outcomes.
  • Produces system-wide analytics and reporting that promotes and supports the adoption and successful execution of population health management.
  • Develops and implements the financial, clinical, and operational analytics and reporting required to support the DVACO, JHS\MLH PODs and other population health programs and payer pay for performance programs.
  • Executes analytic processes required to support population health at DVACO and JHS\MLH PODs including but not limited to case-mix adjusted physician profiling; operational, quality, cost and utilization analytics; risk analytics; trending and forecasting; predictive modeling; program evaluation using advanced techniques; actuarial analyses; and data mining.
  • Develops data expertise needed to optimally use business and other data to support population health reporting and analytics tools and processes; includes expert data knowledge, quality control and following appropriate standards.
  • Effectively collaborates with team peers, other Enterprise Analytics team members and partners throughout the business.
  • Participates in all required meetings, educational overview sessions, product implementation and review sessions as communicated by the Manager, Actuarial Informatics.

Education/Experience:

BS required in Business, Mathematics, IT or data relevant field including. Actuarial degree preferred.

  • Minimum of 1-2 years related professional work experience in a progressive healthcare setting required.

Technical Skills\Capabilities

  • Familiarity with reporting tools (Business Objects, etc.)
  • Strong computer skills (word processing, spreadsheets, statistical analysis, database, data mining tools such as SQL / SAS / SPSS )
  • Advanced programming in SAS, SQL Query Construction or other programming language
  • Understanding of relational database systems and uses.

Please apply to http://www.mainlinehealth.org/careers job id 43353. No agency calls please. Applicants must certify that they have not used tobacco products or nicotine in any form in the 90-days prior to submitting an application to Main Line Health. This will be verified during pre-employment testing.

We are an equal opportunity employer.

Claims Modeling Analyst (Level III)

Delaware Valley Accountable Care Organization (DVACO), located in Radnor, PA has a newly created opportunity for a Population Health, Claims Modeling Analyst (Level III).

The DVACO is a limited liability joint venture corporation comprised primarily of two major health systems: Jefferson Health and Main Line Health, serving the Greater Philadelphia region and southern New Jersey. DVACO was accepted into the Medicare Shared Savings Program for the 2014 start year, and now includes 2,000 physicians serving over 180,000 lives. DVACO contracts with four commercial payers and serves Medicare beneficiaries, making it the region’s largest Accountable Care Organization. At the core of operations, DVACO is committed to working towards the achievement of the triple aim: better outcomes, better experiences, and smarter spending. Our culture embraces innovation of healthcare delivery models through collaborative work with physician practices, health systems and employee wellness programs.

Reporting to the VP Operations, the Analyst III will be responsible for interpreting data, leveraging analytical tools and making recommendations to key stakeholder at the DVACO and JHS\MLH PODs. Is seen as a subject matter expert and will lead DVACO governance committees and maintain ongoing relationships with all levels of management, key third party staff, internal constituents and external customers at participating CIN organizations to gather information, share data and effectively move projects forward. Provides supervisory guidance to less experienced analysts and proactively coaches and mentors others throughout the system.

Accountabilities to include:

  • Works with Vice Presidents, Medical Directors, Clinical Operations, Finance, Network Contracting, IT and other Jefferson departments or stakeholders.
  • Fully responsible for interpreting, organizing, executing, coordinating, evaluating, and communicating complex projects under the guidelines of leadership.
  • Produces analytics used to measure and quantify DVACO and associated business partners’ experience through reporting using CMS data and other internal/external data.
  • Works with the DVACO clinical and financial team to identify trends and patterns in these complex data sets, draw conclusions, develop summaries utilizing charts, graphs and images to appropriately display the information for presentations to stakeholders.
  • Works with and educate the POD quality leadership, the TIN and clinical practice leadership to present statistical and operational reports of the metrics including analysis of progress towards goals and benchmarks
  • Provides analytical support (consultation, design, analysis) to business units to understand and monitor performance as it relates to cost and quality.
  • Provides direction and/or consultation on analytical approach to peers and customers. Uses business knowledge to anticipate business questions and needs and proactively identify and implement solutions. Identifies gaps in business reporting and proactively identifies and implements solutions.
  • Performs all aspects of actuarial informatics analysis including; data acquisition and data management, advanced SAS or SQL programming, advanced data visualization, quantitative and qualitative data analysis.
  • Creates written narrative summaries that compliment many of the key performance indicators and metrics, or analytics outlining trends of interest, opportunities for intervention or consideration, changes or shifts in data elements from one time period to another, etc.
  • Demonstrates initiative including recommending changes for improvement opportunities.
  • Independently evaluates and selects techniques, procedures
  • Interprets and synthesizes outcomes and conclusions

Education/Experience/Licensures & Certifications:
BS required in Business, Mathematics, IT or data relevant field. Actuarial informatics a plus.
Passage of at least two (2) Society of Actuarial (SOA) exams and active in the Exam Program
with at least 4 years of relation professional work experience OR minimum of 6 years related professional work experience in a progressive healthcare setting required.

  • Experience with Value Based Purchasing
  • Strong working knowledge of Healthcare informatics, valued based purchasing, risk score management, revenue enhancement, population health and understand total cost of care and care gaps.

Technical Skills\Capabilities

  • Maintains proficiency and expertise in Health Plan data applications, state of the art business intelligence software and reporting tools that include, but are not limited to, MS SQL Server Components (Query Analyzer & coding, Analysis Server, Stored Procedures, Jobs, and Functions), Business Objects (Tableau, Qlik, Crystal Reports, Crystal Enterprise, Crystal Analysis, OLAP, and Xcelsius), SAS, Microsoft Office (Word, Excel, PowerPoint, and Access) and grouper and predictive modeling software (3M, CGI, and MEDai) to prepare complex multi-factorial analysis. Synthesizes and Interprets analyses.
  • Must possess a comprehensive understanding of clinical or payer operational processes and ability to evaluate impacts on data compilation and reporting.
  • Knowledge of healthcare coding structures and payment methodologies.
  • Advanced programming in SAS, SQL Query Construction or other programming language.
  • Advanced understanding of relational database systems and uses.

Please apply to http://www.mainlinehealth.org/careers job id 43353. No agency calls please. Applicants must certify that they have not used tobacco products or nicotine in any form in the 90-days prior to submitting an application to Main Line Health. This will be verified during pre-employment testing.

We are an equal opportunity employer.

Administrative Assistant

Delaware Valley Accountable Care Organization (DVACO), located in Radnor, PA is looking to hire an Administrative Assistant, full time.

The DVACO is a limited liability joint venture corporation comprised primarily of two major health systems: Jefferson Health and Main Line Health, serving the Greater Philadelphia region and southern New Jersey. DVACO was accepted into the Medicare Shared Savings Program for the 2014 start year, and now includes 2,000 physicians serving over 180,000 lives. DVACO contracts with four commercial payers and serves Medicare beneficiaries, making it the region’s largest Accountable Care Organization. At the core of operations, DVACO is committed to working towards the achievement of the triple aim: better outcomes, better experiences, and smarter spending. Our culture embraces innovation of healthcare delivery models through collaborative work with physician practices, health systems and employee wellness programs.

The Administrative Assistant will provide a variety of administrative and secretarial services to assist in the professional and effective operation of the department. They will assist with general office duties to support the functions of the department including, but not limited to handling phone calls, typing and distributing correspondence, scheduling meetings and locations, coordinating audio visual requests, recording and processing minutes, sorting and prioritizing mail, filing, data entry, and ordering office supplies.

  • Composes and types correspondence, memos, reports, policies, forms, etc. including confidential material.
  • Orders and maintains adequate office supplies, keeping within the department’s budget.
  • Schedules meetings and coordinates conference rooms. Maintains appointment calendars. Ensures an accurate and efficient filing system for the department.
  • Sorts and distributes incoming mail. Sends out letters and educational material to clients. May be responsible for opening mail and responding to correspondences.
  • Answers telephone, screens and directs calls appropriately, and takes and relays accurate messages in a timely manner. Makes outgoing calls to clients to schedule or reschedule appointments.
  • Processes check requests and maintain records.
  • Assists with special projects and duties as assigned.
  • Performs other duties as assigned.

Education:

  • High School Graduate or equivalent required.
  • Associate degree or graduate of secretarial/business school preferred.

Experience:

  • Three – five years recent Administrative Assistant experience required.
  • Experience in confidential environment preferred.
  • Excellent secretarial and organization skills
  • Strong phone skills required.
  • Medical Terminology preferred
  • Proven ability to use PC, including Microsoft Word, Excel, Outlook, PowerPoint, Windows applications, Data management systems.
  • Excellent typing and grammar skills; familiarity with business correspondence formats; ability to communicate effectively with physicians, administration, employees and vendors. Ability to type a minimum of 60wpm required.
  • Careful attention to detail; accurate proofreading skills mandatory.
  • Ability to manage projects independently, think creatively, problem-solve; willingness to help achieve team goals.

Please apply to http://www.mainlinehealth.org/careers Job id 43388. No agency calls please. Applicants must certify that they have not used tobacco products or nicotine in any form in the 90-days prior to submitting an application to Main Line Health. This will be verified during pre-employment testing.

We are an equal opportunity employer.

Apply for a Position

DVACO employment benefits are administered through Main Line Health. If interested, please apply online with a current resume at http://www.mainlinehealth.org/careers

Applicants must certify that they have not used tobacco products or nicotine in any form in the 90-days prior to submitting an application to Main Line Health. This will be verified during pre-employment testing. We are an Equal Opportunity Employer.

Equal Employment Opportunity
It is the policy of the Delaware Valley ACO to provide Equal Employment Opportunity to all people in all aspects of employer/employee relations without discrimination because of race, color, religion, sex, national origin, ancestry, marital status, age, sexual orientation or disability; to select, develop and promote employees based on the individual’s, qualifications, experience, and job performance; to maintain a working environment free of all forms of discrimination, harassment, and intimidation.

Who is DVACO?

We are the area’s largest Accountable Care Organization, leading the way in health improvement by streamlining provider participation to enhance the quality and personalization of patient care. Learn More

Contact Info

Address
PO Box 356,
Villanova, PA 19085
Phone 610-225-6295
Toll Free Number 855-761-9345
TTY# 610-225-6275
Toll Free Number 855-761-9345
Compliance Line 610-225-6211
Email dvacomail@dvaco.org
Business Hours 9-5pm