Careers

Amazing career experiences that make a difference. DVACO provides opportunities to become part of a diverse team that drives the clinical initiatives to transform healthcare in one of America’s most vibrant regions.

“In this time of my career, I can’t imagine a greater opportunity to enhance and transform the US Health Care System every day.”

Joel Port
Senior Vice President of Business & Network Development

Current Job Openings

We Are Hiring!

The Delaware Valley Accountable Care Organization (DVACO) is a limited liability company that is owned by Main Line Health and Jefferson Health, serving the Greater Philadelphia region. DVACO’s purpose is to enhance the quality of health care and reduce the growth rate of health care costs by acting as a convener, accelerator, and provider of the foundation needed to assist its participating members to transition from a business model focused on volume to a model focused on population health. DVACO operates under the Medicare Shared Savings Program (MSSP) through an agreement with the Centers for Medicare and Medicaid Services (CMS). Currently DVACO is one of the nation’s largest Medicare ACO with more than 2,000 physicians and 90,000 Medicare fee-for-service beneficiaries. Additionally, DVACO currently holds three performance-based contracts with private payers as well as the employees and dependents of its owners —enhancing DVACO’s total number of beneficiaries to above 250,000—a number that will likely increase in the future as DVACO participates with additional insurance payers in population health contracts.

Although some remote work flexing is part of our culture, all of these positions are based in the Philadelphia region in order to engage with our team based in Radnor PA and our participants and partners throughout Southeastern PA and Southwestern NJ. For further information please see https://www.mainlinehealth.org/careers/current-opportunities or contact ChaudharyP@dvaco.org.

Summary of Available Positions

Population Health Medical Director

contact OMalleyJ@MLHS.org
The candidate for this role will be responsible for developing, deploying, and championing a transformational clinical strategy for improving population health outcomes. This developed strategy will help the outcome, cost, and experience of care for the populations served by DVACO. They will be the Primary Clinical Executive Leader of DVACO, reporting to the CEO. They will also be the primary owner of physician engagement strategies and tactics. This position will support clinical aspects of payer relations and data analytics. This leader will also provide oversight of all clinical initiatives including care coordination, practice transformation, quality improvement, post-acute strategy, pharmacy strategy, and others as developed.

  • M.D. or D.O. board certified in Internal Medicine or Family Medicine preferred, with a strong clinical background with at least 5 years in direct clinical practice, preferably in primary care.
  • 5 years’ experience in leadership-level position with a proven track record in population health, with a strong preference for managing outcomes in a complex risk-bearing provider entity including a variety of populations (e.g. Medicare, commercial, employer-based).
  • Master’s Degree in Business Administration, Health Administration, Public Health or related field or equivalent related experience.
  • Direct experience with the Medicare Shared Savings Program (or equivalent) is preferred.
DVACO Lead Outreach Coordinator

This position together with ACO internal health care teams and using DVACO strategic plan, prepared data analysis and protocol-driven tools, will identify and close patient care gaps through established modalities, but primarily through telephonic outreach. Outreach activities will require highly organized and customer focused collaboration with patients, families, primary and specialty providers, and clinical support staff. As other team members potentially join this team, this position will operationally lead the outreach effort under the direction of the Director of Quality Improvement.

  • Graduate of an accredited clinically oriented program (equivalent will be considered) with three years of clinical experience required (ambulatory setting preferred).
  • Previous management/office management experience preferred as well.
Health Coach

The Health Coach will support clients with achieving health improvement goals, reducing lifestyle related risk factors, and effectively managing any health conditions. They will be responsible for developing a strong rapport with each client using motivational interviewing techniques, and a participant centered approach. This position will use a holistic approach to consider all aspects of health behaviors, which could impact the success of the client. The health coach must be passionate about helping others achieve optimal health and wellbeing. They should be knowledgeable, professional, personable, and be able to connect with and inspire a wide variety of client personalities and temperaments.

  • Minimum of a Bachelor’s Degree in Nursing, Health Education, Exercise Science, Nutrition, or other health related field.
  • Certification in Health / Wellness Coaching preferred

Manager, Data Governance and Integration

JOB SUMMARY:

The Manager, Data Governance and Integration is responsible for a specified team of data and integration analysts. He/she coordinates projects and manages the team functions by providing expertise and support in the development and implementation of clinical and actuarial analytic applications for Delaware Valley ACO. This team is the key in the implementation and maintenance in supporting population health initiatives at DVACO and the member health systems. Interfaces with Actuarial Informatics Staff, Clinical Staff, Practice Managers and Providers within the DVACO and at the MLH and Jefferson PODS. Establishes communication through active participation on organizational committees and meetings.

ESSENTIAL ACCOUNTABIITIES:

  1. Provides expertise and support in the development and implementation of clinical and actuarial applications for Delaware Valley ACO.
  2. Works in conjunction with the DVACO Manager of Actuarial Informatics, POD leadership, vender staff and other analysts to support the business needs of the DVACO through the management of the DVACO Actuarial applications.
  3. Works in conjunction with POD and DVACO leadership, and other analysts to support the business needs of the DVACO through the management of the DVACO Population Health applications.
  4. Fully responsible for interpreting, organizing, executing, coordinating, evaluating, and communicating complex projects under the guidelines of leadership.
  5. Communicates effectively within informal and formal channels, including written communications, presentations and informal communications with peers, management and business partners.
  6. Demonstrates knowledge and proficiency in clinical and actuarial software applications utilized by clinical staff.
  7. Directly supervises less experienced analysts.
  8. Works in collaboration with Vice Presidents, Medical Directors, Clinical Operations, Finance, Network Contracting, IT and other DVACO, Jefferson and MLH departments or stakeholders.
  9. Evaluates to ensure that technical and quality standards are met within the DVACO applications.
  10. Evaluates that solutions are cost effective and meet the informational needs of the client.
  11. Acts as information resource for DVACO and POD departments.
  12. Coordinates updates and revisions to application software as well as workflow processes with DVACO and POD leadership and staff.
  13. Collaborates with DVACO and POD IS Leaders for future implementation of applications.
  14. Facilitates meetings with PODs and Practices to monitor issues; communicates issues to DVACO IT team for resolution.
  15. Manages relationships with the vendor and account representatives to express concerns, escalate issues, and foster a collaborative working relationship
  16. Provides input to the various DVACO IT Governance committees and vendor Governance meetings
  17. Identifies impact of clinical and actuarial systems on existing policies and procedures and creates new policies and procedures as needed.
  18. Continues development/enhancement of skill sets for direct reports.
  19. Coordinates requests for analysis from internal and external clients including assignment, mentoring and establishing timelines.
  20. Responsible for managing team, communicating and assigning tasks as appropriate, performing yearly performance evaluations, etc.
  21. Ensures that system is well integrated into the clinical workflow.
  22. Collaborates with DVACO Leadership and staff to determine the need for new equipment, software upgrades, and clinical configuration customization.
  23. Continues to develop critical technology skills.
  24. Pursues educational opportunities that expand knowledge base for healthcare technologies.
  25. Performs other duties as requested to include but not limited to facilitation and/or participation in Teams and Committees.
  26. Participates in establishing metrics for measuring success.

Primary Customers or Key Working Relationships:

  • DVACO Leadership; DVACO Operations Team; JHS and MLH Analytics Leadership\Staff; JHS, MLH and DVACO Care Coordinators; DVACO Practice Transformation Team; DVACO and POD Clinical teams; JHS IT Teams
  • Vendor leadership and project teams

QUALIFICATIONS:

Education:
Bachelor’s Degree in Health Care IT, IT, Mathematics or related field required.
Master’s degree preferred.

Experience:
Minimum of 5-6 years of analysis experience related to health care or insurance with 1 year of supervisory experience preferred. In-depth knowledge of managed care and medical products.

OTHER REQUIREMENTS

  1. Demonstrates strong financial, technical, interpersonal, organizational, project management skills, and ability to maintain confidentiality.
  2. Strong project management skills and ability to effectively handle numerous priorities simultaneously.
  3. Demonstrated strong business acumen.
  4. Effective verbal and written communication and presentation skills appropriate for communication with both external clients and senior management.
  5. Evidence of independent analytical and problem solving skills.
  6. Exceptional time management and organizational skills.
  7. Demonstrated ability to identify problem areas and take initiative to identify and implement appropriate solutions Self-motivated
  8. Working Knowledge of Microsoft Office 2000 products.
  9. Familiarity with clinical electronic medical records systems.
  10. Must be proactive, self-motivated and require little direction.

WORKING CONDITIONS:
Position requires the ability to manage multiple tasks in a fast moving environment.
Exposures:
Individual must take proper precautions as outlined in Hospital Safety Manual, Infection Control Policy and Fire and Emergency Manual.

Please apply to http://www.mainlinehealth.org/careers job id 45321. No agency calls please. Applicants must certify that they have not used tobacco products or nicotine in any form in the 90-days prior to submitting an application to Main Line Health. This will be verified during pre-employment testing.

We are an equal opportunity employer.

Manager, Actuarial Informatics

JOB SUMMARY:

The Manager, Actuarial Informatics is responsible for a specified team of informatics analysts at the DVACO. He/she coordinates projects and manages the team informatics functions including the monitoring of cost & utilization trends, quality measure performance and network performance. This team is the key provider of data, information, and detailed analytics used to measure performance of population health initiatives and value based contracts at the DVACO. Supports other areas of the DVACO and PODs as directed by VP of Operations and the DVACO Leadership Team. Assists in maintaining a critical interdependence between the DVACO Actuarial Informatics team and the Jefferson Actuarial Informatics team. Works in collaboration with the Jefferson IT and Actuarial Informatics teams to support DVACO and POD approved initiatives. Leverages a number of cloud based and POD supported analytical applications.

ESSENTIAL ACCOUNTABILITIES:

General Leadership

  • Ability to serve department as a subject matter expert.
  • Integrates team activities with DVACO Operations and Jefferson IT and Actuarial Informatics teams to support DVACO’s goals and objectives.
  • Develops departmental and individual goals.
  • Works in collaboration with Vice Presidents, Medical Directors, Clinical Operations, Finance, Network Contracting, IT and other DVACO, Jefferson and MLH departments or stakeholders.
  • Directly supervises less experienced analysts.
  • Responsible for managing team, communicating and assigning tasks as appropriate, performing yearly performance evaluations, etc.
  • Proactively coaches and mentors others throughout DVACO.
  • Fully responsible for interpreting, organizing, executing, coordinating, evaluating, and communicating complex projects under the guidelines of leadership.
  • Communicates effectively within informal and formal channels, including written communications, presentations and informal communications with peers, management and business partners.

Analytics

  • Coordinates requests for analysis from internal and external clients including assignment, mentoring and establishing timelines.
  • Interfaces directly with customers and management to negotiate requirements (understand customer needs and provide consultation on options to best meet that need) with customers to ensure optimal value and timely delivery.
  • Provides direction and/or consultation on analytical approach to peers and customers.
  • Uses business knowledge to anticipate business questions and needs and proactively identify and implement solutions. Identifies gaps in business reporting and proactively identifies and implements solutions.
  • Assist analysts in written analytic summaries used to communicate financial performance and trend analysis to DVACO and POD audiences.
  • When required, creates written narrative summaries that compliment many of the key performance indicators and metrics, or analytics outlining trends of interest, opportunities for intervention or consideration, changes or shifts in data elements from one time period to another, etc.
  • Develops and maintains data/reporting systems that allow for ease of data retrieval and manipulation from a variety of sources including EHR, quality, claims payment, utilization management, health plan risk pools, pharmacy, lab, internal charges, and others as necessary.
  • Provides analytical support (consultation, design, analysis) to DVACO\POD clinical and financial teams to understand and monitor performance as it relates to cost and quality.
  • Works with the DVACO\POD clinical and financial teams to identify trends and patterns in these complex data sets, draw conclusions, develop summaries utilizing charts, graphs and images to appropriately display the information for presentations to stakeholders.
  • Works with and educates the POD quality leadership, the TIN and clinical practice leadership to present statistical and operational reports of the metrics including analysis of progress towards goals and benchmarks.
  • Develops financial models to assess performance of value based reimbursement arrangements.
  • Develops models to evaluate provider network and DVACO contract proposals.
  • Identifies trends and recommends methods for reducing cost/utilization.
  • Performs research on industry performance measures.
  • Demonstrates initiative including recommending changes for improvement opportunities.
  • Participates in all required meetings, educational overview sessions, product implementation and review sessions as communicated by leadership
  • Acquires knowledge about DVACO and JHS\MLH Pods system and processes, as required to support population health reporting.
  • Interacts with co-workers, visitors, and other staff consistent with DVACO values.
  • Performs other duties as required for which the employee is qualified to perform.

Primary Customers or Key Working Relationships:

  • DVACO Leadership; DVACO Operations Team; JHS and MLH Analytics Leadership\Staff; JHS, MLH and DVACO Care Coordinators; DVACO Practice Transformation Team; DVACO and POD Clinical teams; JHS IT Teams
  • Vendor leadership and project teams

QUALIFICATIONS:

Education:
Bachelor’s Degree in Mathematics, Actuarial Science, Statistics or related field required. Master’s degree preferred.

Fellowship in Society of Actuaries and Member of the American Academy of Actuaries preferred
Experience:

Minimum of 5-6 years of analysis experience related to health care or insurance. One year of experience may be granted for passage of at least one or more Society of Actuarial (SOA) exams or active in the Exam Program.
2 years of supervisory experience preferred. In-depth knowledge of managed care and medical products.

Technical Skills\Capabilities

  • Maintains proficiency and expertise in Health Plan data applications, state of the art business intelligence software and reporting tools that include, but are not limited to, MS SQL Server Components (Query Analyzer & coding, SSRS, Analysis Server, Stored Procedures, Jobs, and Functions), Business Objects (Tableau, Qlik, Crystal Reports, Crystal Enterprise, Crystal Analysis and OLAP), SAS, Microsoft Office (Word, Excel, PowerPoint, and Access) and grouper and predictive modeling software (3M and CGI) to prepare complex multi-factorial analysis. Synthesizes and Interprets analyses.
  • Must possess a comprehensive understanding of clinical or payer operational processes and ability to evaluate impacts on data compilation and reporting.
  • Knowledge of healthcare coding structures and payment methodologies.
  • Understanding of relational database systems and uses.

Other Skills\Capabilities

  • Demonstrates strong mathematical, statistical, financial, technical, interpersonal, organizational, project management skills, and ability to maintain confidentiality.
  • Demonstrated strong business acumen.
  • Effective verbal and written communication and presentation skills appropriate for communication with both external clients and senior management.
  • Demonstrated evidence of independent analytical and problem solving skills.
  • Exceptional time management and organizational skills.
  • Ability to effectively handle numerous priorities simultaneously.
  • Demonstrated ability to identify problem areas and take initiative to identify and implement appropriate solutions, self-motivated

WORKING CONDITIONS:

Position requires the ability to manage multiple tasks in a fast moving environment.

Exposures:
Individual must take proper precautions as outlined in Hospital Safety Manual, Infection Control Policy and Fire and Emergency Manual.

Please apply to http://www.mainlinehealth.org/careers job id 45320. No agency calls please. Applicants must certify that they have not used tobacco products or nicotine in any form in the 90-days prior to submitting an application to Main Line Health. This will be verified during pre-employment testing.

We are an equal opportunity employer.

Actuarial Analyst 3

JOB SUMMARY:

The Actuarial Analyst 3 will be responsible for interpreting data, leveraging analytical tools and making recommendations to key stakeholder at the DVACO and Jefferson (JHS) \Mainline Health (MLH) PODs. Is seen as a subject matter expert and will lead DVACO governance committees and maintain ongoing relationships with all levels of management, key third party staff, internal constituents and external customers at participating CIN organizations to gather information, share data and effectively move projects forward. Provides supervisory guidance to less experienced analysts and proactively coaches and mentors others throughout the system.

ESSENTIAL ACCOUNTABILITIES:

  • Ability to serve department as a subject matter expert.
  • Works with Vice Presidents, Medical Directors, Clinical Operations, Finance, Network Contracting, IT and other POD departments or stakeholders.
  • Provides supervisory guidance to less experienced analysts.
  • Proactively coaches and mentors others throughout the system.
  • Fully responsible for interpreting, organizing, executing, coordinating, evaluating, and communicating complex projects under the guidelines of leadership.
  • Produces analytics used to measure and quantify DVACO and associated business partners’ experience through reporting using CMS data and other internal/external data.
  • Works with the DVACO clinical and financial team to identify trends and patterns in these complex data sets, draw conclusions, develop summaries utilizing charts, graphs and images to appropriately display the information for presentations to stakeholders.
  • Works with and educate the POD quality leadership, the TIN and clinical practice leadership to present statistical and operational reports of the metrics including analysis of progress towards goals and benchmarks.
  • Provides analytical support (consultation, design, analysis) to business units to understand and monitor performance as it relates to cost and quality.
  • Interfaces directly with customers and management to negotiate requirements (understand customer needs and provide consultation on options to best meet that need) with customers to ensure optimal value and timely delivery.
  • Provides direction and/or consultation on analytical approach to peers and customers. Uses business knowledge to anticipate business questions and needs and proactively identify and implement solutions. Identifies gaps in business reporting and proactively identifies and implements solutions.
  • Performs all aspects of actuarial informatics analysis including; data acquisition and data management, advanced SAS or SQL programming, advanced data visualization, quantitative and qualitative data analysis.
  • Creates written narrative summaries that compliment many of the key performance indicators and metrics, or analytics outlining trends of interest, opportunities for intervention or consideration, changes or shifts in data elements from one time period to another, etc.
  • Demonstrates knowledge in the relevance/importance of work and its impact on operations
  • Demonstrates initiative including recommending changes for improvement opportunities.
  • Independently evaluates and selects techniques, procedures
  • Interprets and synthesizes outcomes and conclusions
  • Participates in all required meetings, educational overview sessions, product implementation and review sessions as communicated by leadership
  • Communicates effectively within informal and formal channels, including written communications, presentations and informal communications with peers, management and business partners.
  • Acquires knowledge about DVACO and JHS\MLH Pods system and processes, as required to support population health reporting.
  • Interacts with co-workers, visitors, and other staff consistent with DVACO values.

Primary Customers or Key Working Relationships:
DVACO Leadership, DVACO, JHS and MLH Analytics Staff, DVACO Care Coordinators, DVACO Practice Transformation Team, DVACO Operations Team, DVACO and POD Clinical teams

QUALIFICATIONS:

Education:
BS required in Business, Mathematics, IT or data relevant field

Experience:

Minimum of 5 years related professional work experience in a progressive healthcare or insurance setting required. One year of experience may be granted for passage of at least one or more Society of Actuarial (SOA) exams or active in the Exam Program.

Technical Skills\Capabilities

  • Maintains proficiency and expertise in Health Plan data applications, state of the art business intelligence software and reporting tools that include, but are not limited to, MS SQL Server Components (Query Analyzer & coding, SSRS, Analysis Server, Stored Procedures, Jobs, and Functions), Business Objects (Tableau, Qlik, Crystal Reports, Crystal Enterprise, Crystal Analysis and OLAP), SAS, Microsoft Office (Word, Excel, PowerPoint, and Access) and grouper and predictive modeling software (3M and CGI) to prepare complex multi-factorial analysis. Synthesizes and Interprets analyses.
  • Must possess a comprehensive understanding of clinical or payer operational processes and ability to evaluate impacts on data compilation and reporting.
  • Knowledge of healthcare coding structures and payment methodologies.
  • Advanced programming in SAS, SQL Query Construction or other programming language.
  • Advanced understanding of relational database systems and uses.

Other Skills\Capabilities

  • Demonstrates strong mathematical, statistical, financial, technical, interpersonal, organizational, project management skills, and ability to maintain confidentiality.
  • Demonstrated strong business acumen.
  • Effective verbal and written communication and presentation skills appropriate for communication with both external clients and senior management.
  • Demonstrated evidence of independent analytical and problem solving skills.
  • Exceptional time management and organizational skills.
  • Ability to effectively handle numerous priorities simultaneously.
  • Demonstrated ability to identify problem areas and take initiative to identify and implement appropriate solutions, self-motivated

WORKING CONDITIONS:

Position requires the ability to manage multiple tasks in a fast moving environment.

Exposures:
Individual must take proper precautions as outlined in Hospital Safety Manual, Infection Control Policy and Fire and Emergency Manual.

Please apply to http://www.mainlinehealth.org/careers job id 45186. No agency calls please. Applicants must certify that they have not used tobacco products or nicotine in any form in the 90-days prior to submitting an application to Main Line Health. This will be verified during pre-employment testing.

We are an equal opportunity employer.

Population Health EPIC Application Analyst II

JOB SUMMARY:

The Population Health EPIC Application Analyst II supports the operation and implementation associated with the Delaware Valley ACO’s population health applications. The analyst assists in optimizing workflow processes through building applications that are standardized to meet the health system needs. The analyst will be required to maintain Epic certification for the application(s) they support. The position will require strong communication and analytical skills to interpret appropriate clinical and non-clinical requests.

This position involves coordinating with the administrative, technical, and clinical leaders from the member health systems (Jefferson\MLH PODs, Clinical Integrated Network (CIN) and independent practices) to facilitate a standardized approach to healthcare delivery across the organization. It requires the ability to manage and prioritize multiple projects with internal and external stakeholders in a fast-paced and dynamic environment.

ESSENTIAL ACCOUNTABILITIES:

  • When necessary can provide supervisory guidance to less experienced analysts.
  • Coaches and mentors others throughout the system.
  • Acquires knowledge about DVACO and JHS\MLH PODs system and processes, as required to support population health management.
  • Participates in all required meetings, educational overview sessions, product implementation and review sessions as communicated by the Manager.
  • Interacts with co-workers, visitors, and other staff consistent with DVACO values.
  • Collaborates with all departments of the DVACO, particularly Care Coordination and Practice Transformation, on project implementation and milestones
  • Effectively collaborates with team peers, other Enterprise Analytics team members and partners throughout the business.
  • Communicates effectively within informal and formal channels, including written communications, presentations and informal communications with peers, management and business partners.
  • Achieves and maintains certification status in assigned application(s) and working knowledge of other related applications.
  • Develops a deep understanding of the functionality of the population health applications to consult and strategize on complex issues and implement solutions
  • Coordinates population health application design, interfaces, and development in accordance with user workflows for DVACO, JHS\MLH PODs, Clinical Integrated Network (CIN) and independent practices.
  • Documents requirements and specifications for new/update application functionality/content
  • Evaluates vendor requirements and specifications, prepares test cases, perform user acceptance testing (UAT) and data validation related to new/update application functionality/content
  • Develops, maintains, and trains the population health application to all departments of the DVACO, particularly Care Coordination and Practice Transformation along with JHS\MLH PODs, and independent practices
  • Manages user access in concordance with DVACO systems access request processes
  • Evaluates user audit reports to add, update, or remove access as appropriate
  • Supports population health application users by documenting issues for the vendor, providing education to end user, and managing issues resolution
  • Communicates to users of the population health application regarding monthly updates, release updates, and system disruptions
  • Coordinates the development of various alerts, reports, dashboards, and evidence-based clinical content for Care Coordinators and practice users

Primary Customers or Key Working Relationships:
DVACO, Jefferson and MLH Analytics Staff, DVACO Care Coordinators, DVACO Practice Transformation Team, DVACO Operations Team, DVACO and POD Clinical and IT teams

QUALIFICATIONS:

Education:
BS required in Population Health, Health Care Informatics, IT or data relevant field
Licensures & Certifications:
Current Epic certification(s) and/or appropriate certifications as defined by role (if applicable to application (s) or must be willing to travel for training and achieve certification within 90 days of completed testing. Epic experience preferred.

Experience:

Minimum of 3 years related professional work experience in a progressive healthcare setting required.

Technical Skills\Capabilities

  • Experience with electronic medical record (EMR) systems
  • Development of population health templates to support clinical / business needs
  • Background knowledge in shared savings programs, quality measure development and reporting, and ACO strategy
  • Working knowledge of physician office workflows and constraints
  • Intermediate programming in SAS, SQL Query Construction or other programming language.
  • Strong computer skills, including database systems and MS office suite (Word, Excel and Access).
  • Understanding of relational database systems and uses

Other Skills\Capabilities

  • Demonstrates strong financial, technical, interpersonal, organizational, project management skills, and ability to maintain confidentiality.
  • Strong project management skills and ability to effectively handle numerous priorities simultaneously
  • Demonstrated strong business acumen.
  • Effective verbal and written communication and presentation skills appropriate for communication with both external clients and senior management.
  • Evidence of independent analytical and problem solving skills.
  • Exceptional time management and organizational skills.
  • Demonstrated ability to identify problem areas and take initiative to identify and implement appropriate solutions Self-motivated

WORKING CONDITIONS:

Position requires the ability to manage multiple tasks in a fast moving environment.

Exposures:
Individual must take proper precautions as outlined in Hospital Safety Manual, Infection Control Policy and Fire and Emergency Manual.

Please apply to http://www.mainlinehealth.org/careers job id 45329. No agency calls please. Applicants must certify that they have not used tobacco products or nicotine in any form in the 90-days prior to submitting an application to Main Line Health. This will be verified during pre-employment testing.

We are an equal opportunity employer.

Population Health Epic Application Analyst III

JOB SUMMARY:

The Population Health Epic Application Analyst III will be responsible for validating and interpreting data to support population health management analytical tools and applications. The analyst assists in optimizing workflow processes through building applications that are standardized to meet the health system needs. The analyst will be required to maintain Epic certification for the application(s) they support. The position will require strong communication and analytical skills to interpret appropriate clinical and non-clinical requests.
This position is seen as a subject matter expert and will lead DVACO governance committees and maintain ongoing relationships with vender management, DVACO leadership, POD (Jefferson and MLH) leadership, key third party staff, internal constituents and external customers at participating CIN organizations to gather information, share data and effectively move projects forward. Stays current with vender applications and manages upgrades and new releases across internal and external stakeholders. Provides guidance to less experienced analysts and proactively coaches and mentors others throughout the system.

ESSENTIAL ACCOUNTABILITIES:

  • Ability to serve department as a subject matter expert.
  • Works with Vice Presidents, Medical Directors, Clinical Operations, Finance, Network Contracting, IT and other POD departments or stakeholders.
  • Provides supervisory guidance to less experienced analysts.
  • Proactively coaches and mentors others throughout the system.
  • Fully responsible for interpreting, organizing, executing, coordinating, evaluating, and communicating complex projects under the guidelines of leadership
  • Demonstrates knowledge in the relevance/importance of work and its impact on operations
  • Participates in all required meetings, educational overview sessions, product implementation and review sessions as communicated by leadership
  • Communicates effectively within informal and formal channels, including written communications, presentations and informal communications with peers, management and business partners.
  • Interacts with co-workers, visitors, and other staff consistent with DVACO values.
  • Develops a deep understanding of the functionality of the population health applications to consult and strategize on complex issues and implement solutions
  • Accountable for all aspects of payer contracts integration and implementation; data acquisition and data management, advanced SAS or SQL programming, quantitative and qualitative data analysis.
  • Responsible for the coordination of interface between extractions from payer contract(s) from developing a deep understand of the patient attribution process to feed active member rosters, claims into population health application.
  • Coordinates population health application design, interfaces, and development in accordance with user workflows for DVACO, JHS\MLH PODs, Clinical Integrated Network (CIN) and independent practices.
  • Documents requirements and specifications for new/update application functionality/content
  • Evaluates vendor requirements and specifications, prepares test cases, perform user acceptance testing (UAT) and data validation related to new/update application functionality/content
  • Supports population health application users by documenting issues for the vendor, providing education to end user, and managing issues resolution
  • Provides analytical support (consultation, design, analysis) to business units to understand and monitor performance as it relates to cost and quality.
  • Interfaces directly with customers and management to negotiate requirements (understand customer needs and provide consultation on options to best meet that need) with customers to ensure optimal value and timely delivery.
  • Provides business knowledge and anticipate business questions and needs.
  • Identifies gaps in business reporting and proactively identifies and implements solutions.
  • Achieves and maintains certification status in assigned application(s) and working knowledge of other related applications.
  • Demonstrates initiative including recommending changes for improvement opportunities.
  • Acquires knowledge about DVACO and JHS\MLH Pods system and processes, as required to support population health reporting.

Primary Customers or Key Working Relationships:
DVACO Leadership; DVACO, Jefferson and MLH Analytics Staff; DVACO Care Coordinators; DVACO Practice Transformation Team; DVACO Operations Team; DVACO and POD Clinical and IT teams; vender contacts

QUALIFICATIONS:

Education:

BS required in Population Health, Health Care Informatics, IT or data relevant field

Licensures & Certifications:
Current Epic certification(s) and/or appropriate certifications as defined by role (if applicable to application (s) or must be willing to travel for training and achieve certification within 90 days of completed testing. Epic experience preferred.

Experience:

Minimum of 5 years related professional work experience in a progressive healthcare setting required.

Technical Skills\Capabilities

  • Experience with electronic medical record (EMR) systems
  • Maintains proficiency and expertise in Health Plan data applications, business intelligence software and reporting tools that include, but are not limited to, MS SQL Server Components (Query Analyzer & coding, Analysis Server, Stored Procedures, Jobs, and Functions), Business Objects (Tableau, Qlik, Crystal Reports, Crystal Enterprise, Crystal Analysis), SAS, Microsoft Office (Word, Excel, PowerPoint, and Access) to prepare complex multi-factorial analysis. Synthesizes and Interprets analyses.
  • Must possess a comprehensive understanding of clinical or payer operational processes and ability to evaluate impacts on data compilation and reporting.
  • Knowledge of healthcare coding structures and payment methodologies.
  • Advanced programming in SAS, SQL Query Construction or other programming language.
  • Advanced understanding of relational database systems and uses.

Other Skills\Capabilities

  • Demonstrates strong mathematical, statistical, financial, technical, interpersonal, organizational, project management skills, and ability to maintain confidentiality.
  • Demonstrated strong business acumen.
  • Effective verbal and written communication and presentation skills appropriate for communication with both external clients and senior management.
  • Demonstrated evidence of independent analytical and problem solving skills.
  • Exceptional time management and organizational skills.
  • Ability to effectively handle numerous priorities simultaneously.
  • Demonstrated ability to identify problem areas and take initiative to identify and implement appropriate solutions, self-motivated

WORKING CONDITIONS:

Position requires the ability to manage multiple tasks in a fast moving environment.

Exposures:
Individual must take proper precautions as outlined in Hospital Safety Manual, Infection Control Policy and Fire and Emergency Manual.

Please apply to http://www.mainlinehealth.org/careers job id 45330. No agency calls please. Applicants must certify that they have not used tobacco products or nicotine in any form in the 90-days prior to submitting an application to Main Line Health. This will be verified during pre-employment testing.

We are an equal opportunity employer.

Population Health Application Analyst III

JOB SUMMARY:

The Population Health Application Analyst III will be responsible for validating and interpreting data to support population health management analytical tools and applications. This position is seen as a subject matter expert and will lead DVACO governance committees and maintain ongoing relationships with vender management, DVACO leadership, POD (Jefferson and MLH) leadership, key third party staff, internal constituents and external customers at participating CIN organizations to gather information, share data and effectively move projects forward. Stays current with vender applications and manages upgrades and new releases across internal and external stakeholders. Provides guidance to less experienced analysts and proactively coaches and mentors others throughout the system.

ESSENTIAL ACCOUNTABILITIES:

  • Ability to serve department as a subject matter expert.
  • Works with Vice Presidents, Medical Directors, Clinical Operations, Finance, Network Contracting, IT and other POD departments or stakeholders.
  • Provides supervisory guidance to less experienced analysts.
  • Proactively coaches and mentors others throughout the system.
  • Fully responsible for interpreting, organizing, executing, coordinating, evaluating, and communicating complex projects under the guidelines of leadership
  • Demonstrates knowledge in the relevance/importance of work and its impact on operations
  • Participates in all required meetings, educational overview sessions, product implementation and review sessions as communicated by leadership
  • Communicates effectively within informal and formal channels, including written communications, presentations and informal communications with peers, management and business partners.
  • Interacts with co-workers, visitors, and other staff consistent with DVACO values.
  • Develops a deep understanding of the functionality of the population health applications to consult and strategize on complex issues and implement solutions
  • Accountable for all aspects of payer contracts integration and implementation; data acquisition and data management, advanced SAS or SQL programming, quantitative and qualitative data analysis.
  • Responsible for the coordination of interface between extractions from payer contract(s) from developing a deep understand of the patient attribution process to feed active member rosters, claims into population health application.
  • Coordinates population health application design, interfaces, and development in accordance with user workflows for DVACO, JHS\MLH PODs, Clinical Integrated Network (CIN) and independent practices.
  • Documents requirements and specifications for new/update application functionality/content
  • Evaluates vendor requirements and specifications, prepares test cases, perform user acceptance testing (UAT) and data validation related to new/update application functionality/content
  • Supports population health application users by documenting issues for the vendor, providing education to end user, and managing issues resolution
  • Provides analytical support (consultation, design, analysis) to business units to understand and monitor performance as it relates to cost and quality.
  • Interfaces directly with customers and management to negotiate requirements (understand customer needs and provide consultation on options to best meet that need) with customers to ensure optimal value and timely delivery.
  • Provides business knowledge and anticipate business questions and needs.
  • Identifies gaps in business reporting and proactively identifies and implements solutions.
  • Achieves and maintains certification status in assigned application(s) and working knowledge of other related applications.
  • Demonstrates initiative including recommending changes for improvement opportunities.
  • Acquires knowledge about DVACO and JHS\MLH Pods system and processes, as required to support population health reporting.

Primary Customers or Key Working Relationships:
DVACO Leadership; DVACO, Jefferson and MLH Analytics Staff; DVACO Care Coordinators; DVACO Practice Transformation Team; DVACO Operations Team; DVACO and POD Clinical and IT teams; vender contacts

QUALIFICATIONS:

Education:

BS required in Population Health, Health Care Informatics, IT or data relevant field
Experience:

Minimum of 5 years related professional work experience in a progressive healthcare setting required.
Technical Skills\Capabilities

  • Experience with electronic medical record (EMR) systems
  • Maintains proficiency and expertise in Health Plan data applications, business intelligence software and reporting tools that include, but are not limited to, MS SQL Server Components (Query Analyzer & coding, Analysis Server, Stored Procedures, Jobs, and Functions), Business Objects (Tableau, Qlik, Crystal Reports, Crystal Enterprise, Crystal Analysis), SAS, Microsoft Office (Word, Excel, PowerPoint, and Access) to prepare complex multi-factorial analysis. Synthesizes and Interprets analyses.
  • Must possess a comprehensive understanding of clinical or payer operational processes and ability to evaluate impacts on data compilation and reporting.
  • Knowledge of healthcare coding structures and payment methodologies.
  • Advanced programming in SAS, SQL Query Construction or other programming language.
  • Advanced understanding of relational database systems and uses.

Other Skills\Capabilities

  • Demonstrates strong mathematical, statistical, financial, technical, interpersonal, organizational, project management skills, and ability to maintain confidentiality.
  • Demonstrated strong business acumen.
  • Effective verbal and written communication and presentation skills appropriate for communication with both external clients and senior management.
  • Demonstrated evidence of independent analytical and problem solving skills.
  • Exceptional time management and organizational skills.
  • Ability to effectively handle numerous priorities simultaneously.
  • Demonstrated ability to identify problem areas and take initiative to identify and implement appropriate solutions, self-motivated

WORKING CONDITIONS:

Position requires the ability to manage multiple tasks in a fast moving environment.

Exposures:
Individual must take proper precautions as outlined in Hospital Safety Manual, Infection Control Policy and Fire and Emergency Manual.

Please apply to http://www.mainlinehealth.org/careers job id 45347. No agency calls please. Applicants must certify that they have not used tobacco products or nicotine in any form in the 90-days prior to submitting an application to Main Line Health. This will be verified during pre-employment testing.

We are an equal opportunity employer.

Operations Coordinator

JOB SUMMARY:

The Operations Coordinator position will support the DVACO operational processes by assisting in the monthly maintenance and change management of key population health applications, leading compliance processes and leading specific initiatives. This coordinator produces status reports for assigned projects, performs IT administrative functions and produces monthly application promotion schedule and compliance audit documentation applicable to population health applications. Provides “hands on” support to the DVACO analysts within the DVACO Operations teams.

ESSENTIAL ACCOUNTABILITIES:

  • Proactively identify, resolve and/or escalate issues that could impact operations and project schedules. Work with Project Team, Management, and Vendor resources to remediate technical, operational or resource problems to maintain timeline.
  • Manage ongoing IT and HIPPA compliance processes and requests.
  • Present project status at executive level meetings as requested, demonstrating knowledge of business impact and utility with the information available. Insure that information communicated is clear, avoids use of technical jargon and is geared to audience and their operational concerns.
  • Coordinate minor and major releases related to the DVACO applications within their responsible area; responsible for developing work plans related to the installation and implementation of applicable changes and applicable application releases.
  • Work with the Project Manager, to track issues and approved change requests from submission through completion in organization’s population health applications.
  • Generate monthly application refresh schedules for designated population health applications.
  • Support application end user management by regularly evaluating audit reports, reviewing active users for appropriate access changes and creating new users in concordance with DVACO systems access request processes.
  • Responsible for all communication to end users of the population health tools and for keeping users informed of data processing schedules, development updates, and system disruptions.
  • Assist with vendor management by meeting regularly with project/program manager(s) and account representative(s) to express concerns, escalate issues, and foster a collaborative working relationship.
  • Assists with various projects and operational initiatives as assigned by direct supervisor.
  • When necessary, provide direct “hands on” assistance to existing application analysts to support operations, upgrades and major roll outs. This will likely include direct application tasks\work related to supporting the DVACO population health application ecosystem.
  • Effectively collaborates with operations team peers, enterprise analytics team members and partners throughout the organization.
  • Communicates effectively within informal and formal channels, including written communications, presentations and informal communications with peers, management and business partners.
  • Acquires knowledge about DVACO and analytics processes, as required to support organization operations processes.
  • Interacts with co-workers, visitors, and other staff consistent with DVACO values.

Primary Customers or Key Working Relationships:

  • DVACO Leadership and Operations
  • Vendor leadership and project teams
  • Collaborates with analytic teams, care coordinators, clinicians, office managers, and practice transformation teams
  • Ability to work effectively with various levels of management personnel, physicians, board members and other community members required

QUALIFICATIONS:

Education:
Bachelors Degree in Population Health, Health Information Management, Business Administration or relevant field

Licensures & Certifications:
N/A
Experience:

  • Minimum of 1 year related professional work experience in a progressive healthcare setting required.

Technical Skills\Capabilities

  • Familiarity with project management methodology
  • Strong working knowledge of Microsoft Suite. Familiarity with MS Project and MS Visio preferred.

Other Skills\Capabilities

  • Excellent communication skills with a desire to work in teams
  • Strong attention to detail & strong organizational skills
  • Strong work ethic & personal confidence with a desire to learn new things
  • Effective verbal and written communication and presentation skills appropriate for communication with both external clients and senior management.
  • Exceptional time management and organizational skills.
  • Ability to effectively handle numerous priorities simultaneously.
  • Participates in all required meetings, educational overview sessions, product implementation and review sessions as communicated by the manager

WORKING CONDITIONS:

Position requires the ability to manage multiple tasks in a fast moving environment.

Exposures:
Individual must take proper precautions as outlined in Hospital Safety Manual, Infection Control Policy and Fire and Emergency Manual.

Please apply to http://www.mainlinehealth.org/careers job id 45328. No agency calls please. Applicants must certify that they have not used tobacco products or nicotine in any form in the 90-days prior to submitting an application to Main Line Health. This will be verified during pre-employment testing.

We are an equal opportunity employer.

Apply for a Position

DVACO employment benefits are administered through Main Line Health. If interested, please apply online with a current resume at http://www.mainlinehealth.org/careers

Applicants must certify that they have not used tobacco products or nicotine in any form in the 90-days prior to submitting an application to Main Line Health. This will be verified during pre-employment testing. We are an Equal Opportunity Employer.

Equal Employment Opportunity
It is the policy of the Delaware Valley ACO to provide Equal Employment Opportunity to all people in all aspects of employer/employee relations without discrimination because of race, color, religion, sex, national origin, ancestry, marital status, age, sexual orientation or disability; to select, develop and promote employees based on the individual’s, qualifications, experience, and job performance; to maintain a working environment free of all forms of discrimination, harassment, and intimidation.

Who is DVACO?

We are the area’s largest Accountable Care Organization, leading the way in health improvement by streamlining provider participation to enhance the quality and personalization of patient care. Learn More

Contact Info

Address
PO Box 356,
Villanova, PA 19085
Phone 610-225-6295
Toll Free Number 855-761-9345
TTY# 610-225-6275
Toll Free Number 855-761-9345
Compliance Line 610-225-6211
Email dvacomail@dvaco.org
Business Hours 9-5pm