Careers

Amazing career experiences that make a difference. DVACO provides opportunities to become part of a diverse team that drives the clinical initiatives to transform healthcare in one of America’s most vibrant regions.

“In this time of my career, I can’t imagine a greater opportunity to enhance and transform the US Health Care System every day.”

Joel Port
Senior Vice President of Business & Network Development

Current Job Openings

Clinical Care Analyst

Delaware Valley Accountable Care Organization (DVACO), located in Radnor, PA is looking to hire a Clinical Care Analyst

The DVACO is a limited liability joint venture corporation comprised primarily of two major health systems: Jefferson Health and Main Line Health, serving the Greater Philadelphia region and southern New Jersey. DVACO was accepted into the Medicare Shared Savings Program for the 2014 start year, and now includes 2,000 physicians serving over 180,000 lives. DVACO contracts with four commercial payers and serves Medicare beneficiaries, making it the region’s largest Accountable Care Organization. At the core of operations, DVACO is committed to working towards the achievement of the triple aim: better outcomes, better experiences, and smarter spending. Our culture embraces innovation of healthcare delivery models through collaborative work with physician practices, health systems and employee wellness programs.

JOB SUMMARY:

The DVACO Clinical Care Analyst assigned to Post Acute will work directly with the Director of Post Acute Network to positively influence the quality and cost efficiency outcomes in the Post Acute and related environments of care. The essential accountabilities of the job description will be applied to the Post Acute environment working specifically but not exclusively with our Post Acute Preferred Partners to help manage KPIs such as length of stay and care transitions. The Post Acute Clinical Care Analyst will work with the Patient PING platform, Formsite, Microsoft Excel and Access and other similar tools yet to be defined to meet the essential accountabilities. Occasional Travel to Post Acute Organizations/Facilities and hospital campuses will be required. Healthcare knowledge and prior experience working in Post Acute environments of care is preferred.

ESSENTIAL ACCOUNTABIITIES:

  1. Administrative duties.
  2. Managing relationships includes electronic, phone, and in person communication often with direct consultation with clinical staff to help manage the DVACO patient population.
  3. Arranges subcommittee meetings (schedules, produces documents, and compiles meeting notes) to support the DVACO clinical initiatives.
  4. Serves as technical support to clinical staff in trouble shooting issues with care coordination and information management software.
  5. Collects data from disparate partners and from various sources including the care coordination software, to produce daily, weekly and monthly reports to evaluate and improve performance.
  6. Handles non-clinical phone calls. May conduct research on resources.
  7. Help administer updates to our web site, and help with the administrative functions of creating policies, curriculum/training documents, etc.
  8. Retrieve data to produce department reports and help evaluate/track performance metrics.

Other Accountabilities:

  1. Complies with all work/safety rules and procedures.
  2. Complies with all work rules concerning time and attendance and adjusts work hours as dictated by responsibilities.
  3. Seeks assistance and supervision when needed.
  4. Adheres to departmental dress code.
  5. Attends and participates in continuing education and departmental meetings.
  6. Demonstrates a positive attitude, interest, and enthusiasm toward job and others.
  7. Demonstrates independent action to resolve problems and informs manager of problems and unresolved issues.
  8. Interacts positively and professionally with peers and others.
  9. Able to work independently with minimal supervision.
  10. Meets departmental confidentiality policy of all materials processed.
  11. Adheres to the MLHS leave policy.
  12. Flexible hours as required to meet the goals and objectives of the department and the organization.
  13. Occasional Travel

Primary Customers or Key Working Relationships: Patients, physicians, nurses, case managers, family, visitors, external agencies, management, employees within/outside department, vendors and other staff within Main Line Health and Jefferson Health System.

QUALIFICATIONS:
Education: Bachelor’s required. Master’s degree in Healthcare related field or in progress preferred.

Licensures & Certifications:

Experience: Three (3) to five (5) years’ experience with PC-based applications such as Windows, MS Office, and Relational Databases (i.e. MS Access, SQL, Oracle). Excellent skills utilizing word processing, spreadsheets and data file management software. Must be super user of Excel and databases.

Healthcare knowledge including experience in a healthcare setting specific to the accountabilities described in the position addendum preferred.

  1. Experience with basic statistical analysis.
  2. Ability to organize data in a meaningful way using detailed, summary or graphical formats.
  3. Excellent verbal and written skills to interface with physicians, office staff, care management team, nursing staff, ancillary staff, vendors, outside customers, insurance companies and government agencies.
  4. Familiarity with EMR/EHR’s.
  5. Knowledge of medical terminology, clinical diagnosis, Medicare and procedures generally acquired through education and/or experience in health care related environment preferred.
  6. Previous project management experience preferred.

WORKING CONDITIONS:

Equipment Used: Computers, Printers, Scanners and related hardware and copy machines.

Exposures: As outlined in Hospital and Department Safety Policies and Procedures.
Since interaction with clinical staff may be required, exposure to other substances in these areas is possible.

Please apply to http://www.mainlinehealth.org/careers job id 44339. No agency calls please. Applicants must certify that they have not used tobacco products or nicotine in any form in the 90-days prior to submitting an application to Main Line Health. This will be verified during pre-employment testing.

We are an equal opportunity employer.

Practice Transformation Coach

Delaware Valley Accountable Care Organization (DVACO), located in Radnor, PA is looking to hire a Practice Transformation Coach

The DVACO is a limited liability joint venture corporation comprised primarily of two major health systems: Jefferson Health and Main Line Health, serving the Greater Philadelphia region and southern New Jersey. DVACO was accepted into the Medicare Shared Savings Program for the 2014 start year, and now includes 2,000 physicians serving over 180,000 lives. DVACO contracts with four commercial payers and serves Medicare beneficiaries, making it the region’s largest Accountable Care Organization. At the core of operations, DVACO is committed to working towards the achievement of the triple aim: better outcomes, better experiences, and smarter spending. Our culture embraces innovation of healthcare delivery models through collaborative work with physician practices, health systems and employee wellness programs.

JOB SUMMARY:

Supports Clinical Services and Operations Team in their effort to monitor outcomes and create ongoing performance improvement initiatives at DVACO. Will be working across DVACO and with multiple CINs and ACO Members, and multiple EMRs. Work as a member of the DVACO Team to study and monitor care processes in a quality infrastructure and use data to drive ongoing performance improvement throughout DVACO. Must be able to coordinate, interpret, and translate performance data, and critically review metrics; data should permit evaluation of opportunities to implement change and monitor ongoing results of clinical quality outcomes. Collaborate with DVACO Leadership team on ongoing opportunities for improvement in Clinical Operations, Quality, Risk Reduction, Patient Outcomes; this may be in response to regulatory, payer, entity & health system requests as it relates to clinical quality.

ESSENTIAL ACCOUNTABIITIES:

  1. Acts on a consistent basis to support the Mission, Vision and Values of DVACO.
  2. Support DVACO goals, strategies, and mission as directed by the Leadership team/ Manager Of Practice Transformation
  3. Will serve as a key member of the DVACO team to help transform the practices into allowing them to excel at providing excellent patient experience, and quality medical care. Primary administrative and project manager support for practice transformation, including managing overall timeline, facilitate scheduling of practice meetings, coordination of educational webinars, and formulation/dissemination of meeting minutes, assist with design of corresponding data reports, verification of application details, coordination and facilitation of uploading survey documents, etc. Maintain contact with practices and serve as additional resource to practices in regards to their work toward NCQA Recognition. Focused efforts include the implementation/ process redesign of:
    a. Population Management
    b. Patient Access to care
    c. Proactive Outreach
    d. Patient activation and goal setting
    e. Test and Referral tracking processes
    f. Integration of continuous performance improvement activities.
  4. Assists Manager of Practice Transformation in building a quality-based infrastructure into current operations structure.
  5. Will serve as subject matter expert for new health care programs such as MACRA/MIPS and AAPMs, and MIPS/ACI; develop educational materials for new programs. Will help practices to be well-positioned to meet requirements of CPC+ (Comprehensive Primary Care Plus) and the CMS MIPS (Merit-Based Incentive Payment System)/ACI (Advancing Care Information) programs.
  6. Perform annual CMS quality reporting through in-depth knowledge of ACO GPRO measures and remote and on-sight abstraction of clinical records.
  7. Serve as the “Practice-facing contact” for the ACO practices. Provide education and answer questions related to ACO.
  8. Supports Manager of Practice Transformation/DVACO implement change required to achieve the clinical quality goals through development of routine feedback mechanisms, guidelines, etc.
  9. Participate in practice improvement meetings, providing expertise, coaching and guidance as necessary.
  10. Engage in problem-solving with practices to improve access and patient-centered care
  11. Monitor and assess performance across different aspects of delivering patient-centered care
  12. Encourage culture of continuous quality improvement in practice
  13. Design and facilitate improvement projects to build foundational capabilities at a site in order to improve its performance
  14. Serve as the primary liaison, teacher, coach, and facilitator for Primary Care practices participating in DVACO
  15. Perform practice assessments to provide both a baseline understanding and the basis on which to develop the practice redesign plan
  16. Meet regularly with Manager of Practice Transformation/DVACO to monitor progress and barriers. Reports concerns to Sr. Staff/Leadership.
  17. Maintains tracking of project tasks and deadlines for team; assist Manager of Practice Transformation in meeting deadlines.
  18. Assist DVACO leadership team and CMO with data design and presentation- as well as support front line staff with data translation, interpretation, and performance improvement efforts.
  19. In collaboration with CMO, monitor consistency, validity, and reliability of data for quality and safety.
  20. Assist CMO in design and implementation of quality assurance activities related to quality reporting.
    a. Serve as front-line contact for end- users in practices including documenting any user issues with accessing reports or data integrity concerns;
    b. Responsible for perform validation tests of data integration/validity as it relates to front end user interfaces.
    c. Responsible for relaying any data (in/out) /support issues to CMO/Manager of Practice Transformation.
  21. Provide project coordination and administrative support for key DVACO quality and performance improvement initiatives that require substantial interplay between practices and DVACO.
  22. Consistently observes and reviews practice workflow processes for new ways of improving efficiencies, streamlining processing/preparation of reports.
  23. Supports entity wide staff training and education efforts related to quality projects and performance improvement opportunities.
  24. Participates in key meetings and completes other duties as assigned.

Primary Customers or Key Working Relationships:

QUALIFICATIONS:
Education:
Bachelor’s degree required with minimum 3 years’ healthcare experience. Working knowledge of ambulatory care service delivery, clinical operations/ workflows, and clinical data analysis and reporting.
Licensures & Certifications:

Experience:

  • Excellent communication skills, approachable work style and a willingness to take on complex organizational and clinical project management activities.
  • Demonstrate strong/solid knowledge and skill with computers, spreadsheets and databases.
  • Proficiency in software applications that include, but are not limited to Microsoft Word, Excel, and PowerPoint.
  • Working knowledge of EMR and report development would be helpful, but not required.
  • Must be highly organized with the ability to work well with people.
  • Must have ability to work with highly sensitive and confidential information.

WORKING CONDITIONS:

Will be required to meet with large groups and organize meetings.

Please apply to http://www.mainlinehealth.org/careers job id 43647. No agency calls please. Applicants must certify that they have not used tobacco products or nicotine in any form in the 90-days prior to submitting an application to Main Line Health. This will be verified during pre-employment testing.

We are an equal opportunity employer.

Analyst 3, DVACO Population Health

Delaware Valley Accountable Care Organization (DVACO), located in Radnor, PA has a newly created opportunity for an Analyst 3, DVACO Population Health.

The DVACO is a limited liability joint venture corporation comprised primarily of two major health systems: Jefferson Health and Main Line Health, serving the Greater Philadelphia region and southern New Jersey. DVACO was accepted into the Medicare Shared Savings Program for the 2014 start year, and now includes 2,000 physicians serving over 180,000 lives. DVACO contracts with four commercial payers and serves Medicare beneficiaries, making it the region’s largest Accountable Care Organization. At the core of operations, DVACO is committed to working towards the achievement of the triple aim: better outcomes, better experiences, and smarter spending. Our culture embraces innovation of healthcare delivery models through collaborative work with physician practices, health systems and employee wellness programs.

JOB SUMMARY:
The Population Analyst 3 will be responsible for interpreting data, leveraging analytical tools and making recommendations to key stakeholder at the DVACO and JHS\MLH PODs. Is seen as a subject matter expert and will lead DVACO governance committees and maintain ongoing relationships with all levels of management, key third party staff, internal constituents and external customers at participating CIN organizations to gather information, share data and effectively move projects forward. Provides supervisory guidance to less experienced analysts and proactively coaches and mentors others throughout the system.

ESSENTIAL ACCOUNTABILITIES:

  • Ability to serve department as a subject matter expert.
  • Works with Vice Presidents, Medical Directors, Clinical Operations, Finance, Network Contracting, IT and other Jefferson departments or stakeholders.
  • Provides supervisory guidance to less experienced analysts.
  • Proactively coaches and mentors others throughout the system.
  • Fully responsible for interpreting, organizing, executing, coordinating, evaluating, and communicating complex projects under the guidelines of leadership.
  • Produces analytics used to measure and quantify DVACO and associated business partners’ experience through reporting using CMS data and other internal/external data.
  • Works with the DVACO clinical and financial team to identify trends and patterns in these complex data sets, draw conclusions, develop summaries utilizing charts, graphs and images to appropriately display the information for presentations to stakeholders.
  • Works with and educate the POD quality leadership, the TIN and clinical practice leadership to present statistical and operational reports of the metrics including analysis of progress towards goals and benchmarks
  • Provides analytical support (consultation, design, analysis) to business units to understand and monitor performance as it relates to cost and quality.
  • Interfaces directly with customers and management to negotiate requirements (understand customer needs and provide consultation on options to best meet that need) with customers to ensure optimal value and timely delivery.
  • Provides direction and/or consultation on analytical approach to peers and customers. Uses business knowledge to anticipate business questions and needs and proactively identify and implement solutions. Identifies gaps in business reporting and proactively identifies and implements solutions.
  • Performs all aspects of actuarial informatics analysis including; data acquisition and data management, advanced SAS or SQL programming, advanced data visualization, quantitative and qualitative data analysis.
  • Creates written narrative summaries that compliment many of the key performance indicators and metrics, or analytics outlining trends of interest, opportunities for intervention or consideration, changes or shifts in data elements from one time period to another, etc.
  • Demonstrates knowledge in the relevance/importance of work and its impact on operations
  • Demonstrates initiative including recommending changes for improvement opportunities.
  • Independently evaluates and selects techniques, procedures
  • Interprets and synthesizes outcomes and conclusions
  • Participates in all required meetings, educational overview sessions, product implementation and review sessions as communicated by leadership
  • Communicates effectively within informal and formal channels, including written communications, presentations and informal communications with peers, management and business partners.
  • Acquires knowledge about DVACO and JHS\MLH Pods system and processes, as required to support population health reporting.
  • Interacts with co-workers, visitors, and other staff consistent with DVACO values.

Primary Customers or Key Working Relationships:
DVACO Leadership, DVACO, JHS and MLH Analytics Staff, DVACO Care Coordinators, DVACO Practice Transformation Team, DVACO Operations Team, DVACO and POD Clinical teams

QUALIFICATIONS:
Education:
BS required in Business, Mathematics, IT or data relevant field

Experience:
Minimum of 5 years related professional work experience in a progressive healthcare setting required.
Minimum of 4 years related professional work experience in a progressive healthcare setting required and passage of at least one (1) Society of Actuarial (SOA) exams and active in the Exam Program.

Technical Skills\Capabilities

  • Maintains proficiency and expertise in Health Plan data applications, state of the art business intelligence software and reporting tools that include, but are not limited to, MS SQL Server Components (Query Analyzer & coding, Analysis Server, Stored Procedures, Jobs, and Functions), Business Objects (Tableau, Qlik, Crystal Reports, Crystal Enterprise, Crystal Analysis, OLAP, and Xcelsius), SAS, Microsoft Office (Word, Excel, PowerPoint, and Access) and grouper and predictive modeling software (3M, CGI, and MEDai) to prepare complex multi-factorial analysis. Synthesizes and Interprets analyses.
  • Must possess a comprehensive understanding of clinical or payer operational processes and ability to evaluate impacts on data compilation and reporting.
  • Knowledge of healthcare coding structures and payment methodologies.
  • Advanced programming in SAS, SQL Query Construction or other programming language.
  • Advanced understanding of relational database systems and uses.

Other Skills\Capabilities

  • Demonstrates strong mathematical, statistical, financial, technical, interpersonal, organizational, project management skills, and ability to maintain confidentiality.
  • Demonstrated strong business acumen.
  • Effective verbal and written communication and presentation skills appropriate for communication with both external clients and senior management.
  • Demonstrated evidence of independent analytical and problem solving skills.
  • Exceptional time management and organizational skills.
  • Ability to effectively handle numerous priorities simultaneously.
  • Demonstrated ability to identify problem areas and take initiative to identify and implement appropriate solutions, self-motivated

WORKING CONDITIONS:
Position requires the ability to manage multiple tasks in a fast moving environment.

Exposures:
Individual must take proper precautions as outlined in Hospital Safety Manual, Infection Control Policy and Fire and Emergency Manual.

Please apply to http://www.mainlinehealth.org/careers job id 43353. No agency calls please. Applicants must certify that they have not used tobacco products or nicotine in any form in the 90-days prior to submitting an application to Main Line Health. This will be verified during pre-employment testing.

We are an equal opportunity employer.

Apply for a Position

DVACO employment benefits are administered through Main Line Health. If interested, please apply online with a current resume at http://www.mainlinehealth.org/careers

Applicants must certify that they have not used tobacco products or nicotine in any form in the 90-days prior to submitting an application to Main Line Health. This will be verified during pre-employment testing. We are an Equal Opportunity Employer.

Equal Employment Opportunity
It is the policy of the Delaware Valley ACO to provide Equal Employment Opportunity to all people in all aspects of employer/employee relations without discrimination because of race, color, religion, sex, national origin, ancestry, marital status, age, sexual orientation or disability; to select, develop and promote employees based on the individual’s, qualifications, experience, and job performance; to maintain a working environment free of all forms of discrimination, harassment, and intimidation.

Who is DVACO?

We are the area’s largest Accountable Care Organization, leading the way in health improvement by streamlining provider participation to enhance the quality and personalization of patient care. Learn More

Contact Info

Address
PO Box 356,
Villanova, PA 19085
Phone 610-225-6295
Toll Free Number 855-761-9345
TTY# 610-225-6275
Toll Free Number 855-761-9345
Compliance Line 610-225-6211
Email dvacomail@dvaco.org
Business Hours 9-5pm