Director of Quality Improvement
Virginia (Ginna) Bodycot has a diverse healthcare background beginning with several years of direct care and management in both the hospital and community health settings. After transitioning to her first managed care position, she found a passion for quality improvement after reading Donald Berwick’s book, Curing Healthcare, which reported on the National Demonstration Project on Quality Improvement in Health Care. The catalyst for her own personal pursuit and eventual leadership in quality improvement began with education through Dr. Berwick’s organization, the Institute for Healthcare Improvement.
Ginna has since provided quality improvement leadership both the locally and nationally beginning with her role was as the Director of Quality Management and Provider Relations for both Pennsylvania and Delaware while at Delaware Valley HMO which became AmeriHealth. She subsequently accepted the challenge to begin a for-profit Verification Organization owned by the Medical Society of Delaware, Credentialing Connection, and was appointed as the President of that organization which continues providing services today. Ginna then accepted the opportunity to be the Director of Quality Management and Improvement for Crozer-Keystone Health Network, which is the largest network of providers and practices in Delaware County Pennsylvania where she successfully led their full complement of quality activities for over fifteen years. After being offered an opportunity to move back into managed care arena, she was the Director of Quality Management for Aetna’s Delaware Medicaid plan, Delaware Physicians Care which had 140,000 enrolled lives. She successfully led their quality activities including successful HEDIS submissions, NCQA accreditation as well as member experience activities and the development of their pay for performance program. She then joined Aetna’s national team where she led Medicaid quality improvement initiatives. Currently, Ginna is the Director of Quality Improvement for Delaware Valley ACO where she is leading change through innovation for their quality improvement department.
Ginna earned her Bachelor of Science in Nursing from Neumann University in Aston, PA.
A native Delawarean, Ginna still lives in Newark, Delaware with her husband and their twin daughter and son, but they also enjoy spending time together in Rehoboth Beach Delaware.