Careers

Amazing career experiences that make a difference. DVACO provides opportunities to become part of a diverse team that drives the clinical initiatives to transform healthcare in one of America’s most vibrant regions.

“In this time of my career, I can’t imagine a greater opportunity to enhance and transform the US Health Care System every day.”

Joel Port
Senior Vice President of Business & Network Development

Current Job Openings

Data Coordinator

Data Coordinator

JOB SUMMARY:
Works as part of the DVACO Clinical team and supports work for Quality Improvement, Practice Transformation, Care Continuum, and Care Coordination teams to collect, process, integrate, analyze, distribute, and present data. This person will develop and maintain tools, descriptions, answers, and guidance for projects to improve clinical quality, utilization, and financial success for the ACO and its participating practices. Manages and meets reporting deadlines for assigned deliverables and ad hoc reports/needs. Role will provide administrative and project management support to the teams.

ESSENTIAL ACCOUNTABILITIES:

  1. Arranges subcommittee meetings (schedules, develops agendas, and compiles meeting notes) to support the clinical initiatives of these teams.
  2. Works with departmental clinical leadership to develop schedules, agendas, completes minutes/notes. Creates Desktops and standard work documents for departments
  3. Serves as coordinator of technical support regarding DVACO software including the DVACO Dashboard/NorthStar reporting requirements, Bamboo Health, and primary access manager (access, passwords, and troubleshooting) for DVACO ShareFile and external payor platforms.
  4. Together with the Clinical Quality Coordinator, responsible to set up and coordinate initial Payer Software (e.g., Compass, Evoke 360 etc.) for DVACO, employed providers and Provider Staff offices
  5. Leads activities for new and continuing existing EMR access for users and update all QI and other EMR access to external EMRs
  6. Functions to perform phone outreach and coordinates phone/ IVR/Texting outreach initiatives for DVACO members
  7. Collects data from disparate partners and from various sources to produce daily, weekly, and monthly reports to evaluate productivity and processes.
  8. Coordinates and submits all data related to accurate risk coding activities
  9. Coordinates non-clinical phone calls to support internal staff in responding to providers, and/or practice staff. May conduct research on resources.
  10. Performs Project management assignments as needed
  11. Participates in administrative support, data collection, analytic and submission requirements for MSSP QI submission requirements including Supplemental Data Process
  12. Run pivot tables and reports; help administer the clinical updates to our website, and help with the administrative functions of creating policies, curriculum/training documents, etc.
  13. Create and manage QI desktop process, support annual Preferred SNF application process, coordinate annual Web Interface activities, support payor requirements. Keeps the clinical team organized and timely.
  14. Retrieve and distribute data to produce department reports and help evaluate/track performance metrics.
  15. Support transition from Web Interface to eCQM submission for MSSP contract
  16. Coordinate with operations and analytic departments for technical and analytic requirements to meet all clinical initiatives and requirements
  17. Other duties as assigned.
  18. Other Accountabilities
    1. Complies with all safety rules and procedures.
    2. Complies with all work rules concerning time and attendance.
    3. Seeks assistance and supervision when needed.
    4. Adheres to departmental dress code and remote work policies.
    5. Attends and participates in continuing education and departmental meetings.
    6. Demonstrates a positive attitude, interest, and enthusiasm toward job and others.
    7. Demonstrates independent action to resolve problems and informs manager of problems and unresolved issues.
    8. Interacts positively and professionally with peers and others.
    9. Able to work independently with minimal supervision.
    10. Adjusts work hours as dictated by responsibilities.

REPORTING RELATIONSHIPS
Reporting Relationships
Reports To:
Manager, Care Continuum
Direct Reports:

Primary Customers or Key Working Relationships

  • Physicians, mid-levels, nurses, office staff, employees within/outside department, vendors and other staff within Main Line Health, Jefferson Health System, and Humana; payors.

QUALIFICATIONS
Education
Min/Preferred
Preferred
Education Level
4 Year / Bachelors Degree
Comments
Bachelor’s preferred.

Experience
Min/Preferred
Minimum
Years of Experience
2
Comments
Two (2) to four (4) years’ experience with Microsoft office applications such as Excel, PowerPoint, Planner, Project, Visio, PowerBI, and Windows. Excellent skills utilizing word processing, spreadsheets, and data file management software. Experience with Salesforce highly desirable

BLS/CPR Certification Requirements
Not Applicable

Licensures & Certifications

  • Project Management and Lean Six Sigma – highly desirable

Additional Knowledge, Skills, Abilities

  1. Experience with basic statistical analysis
  2. Ability to organize data in a meaningful way using detailed, summary, or graphical formats.
  3. Excellent verbal and written skills to interface with physicians, office staff, care management team, nursing staff, ancillary staff, vendors, outside customers, insurance companies and government agencies.
  4. Familiarity with EMRs and the operations of physician practice.
  5. Knowledge of medical terminology, clinical diagnosis, Medicare, and procedures generally acquired through education and/or experience in healthcare related environment preferred.

WORKING CONDITIONS
Equipment Used:

  • Computers, Printers, Scanners and related hardware and copy machines

Exposures:

  • As outlined in Hospital and Department Safety Policies and Procedures.
  • Since interaction with clinical staff may be required, exposure to other substances in these areas is possible.

AREA SPECIFIC WORK RULES

  1. Adheres to department work rules (i.e.- attendance and dress code).
  2. Meets departmental confidentiality policy of all materials processed.
  3. Adheres to the hospital leave policy.
  4. Flexible hours as required to meet the goals and objectives of the department and the organization.

We are committed to the health and wellness of our employees. We offer competitive salaries, comprehensive benefits, generous paid time off, 403b savings plan, lucrative pension plan, tuition reimbursement, and more! Learn more about our benefits. If interested, please apply online at https://www.mainlinehealth.org/careers , Job ID 65333

We are an EOE/Veterans/Disabled/LGBTQ employer. Main Line Health celebrates our differences and our similarities. Learn more about our Diversity and Inclusion culture.

Applicants must certify that they have not used tobacco products or nicotine in any form in the 90-days prior to submitting an application to Main Line Health. This will be verified during pre-employment testing. We are an Equal Opportunity Employer. Please, no agency calls

Business Intelligence Developer Sr

Business Intelligence Developer Sr

JOB SUMMARY:

The DVACO Business Intelligence Developer Sr, is responsible for enhancing and supporting the DVACO Northstar suite of interactive Business Intelligence products. This role collaborates with organizational leadership teams to define requirements and develop meaningful solutions that connect the technical and business worlds while supporting the DVACO clinical strategy.
The Developer oversees the request and defines reporting objectives, analyzes data, creates visualizations , and deploys/maintains reports.

ESSENTIAL ACCOUNTABILITIES:

  • Provide DVACO leadership with data, analysis, and insight necessary to ensure informed decision-making on key strategic issues.
  • Combine data from multiple sources, including medical claims, provider, and third-party data to develop analysis.
  • Work with the BI Product Manager to scope and execute new dashboard development while ensuring long term maintainability.
  • Educate peers and clinical leadership on use of existing data tools to answer a business question
  • Communicate effectively with all levels of staff to exchange information, ideas, and respond to inquiries
  • Develop data insights and visualizations by preparing, modeling, and visualizing data.
  • Choose the appropriate tool for a given analysis based on stakeholder requirements (excel, PBI or other)
  • Serve as first point of contact for Analytics regarding internal and external questions related to assigned subject matters.
  • Collaborate with stakeholders from initial request triage through final delivery.
  • Anticipate roadblocks and proactively address issues before they impact business results.
  • Communicate progress, escalations, and issues to DVACO’s Manager of Analytics and/or stakeholders as appropriate.
  • Contribute to the vision and product roadmap for the business intelligence and visualization tools and define requirements across product, engineering and business teams to craft a suite of data solutions and features
  • Work closely with key internal business stakeholders to understand user needs with data, identify gaps in our offerings and form product requirements
  • Champion a culture of data informed decision making
  • Ensuring successful product adoption by documenting, training and evangelizing use of the platform.
  • Document and track project progress using Agile methods in project management tools
  • Provide backlog management, iteration planning, and elaboration of the user stories
  • Define success criteria for testing and product acceptance
  • Create and maintain documentation end users and internal processes.
  • Take an active role in removing blockers to successful team completion of Release/Sprint Goals

Primary Customers or Key Working Relationships:
DVACO Leadership, DVACO, Jefferson and Main Line Health Senior Leaders and Analytics Staff, DVACO Care Coordinators, DVACO Practice Transformation Team, DVACO Operations Team, DVACO and Pod Clinical teams.

QUALIFICATIONS:

Education:

  • Bachelors required. Master’s Degree a plus.
  • 5+ years related professional work experience, preferably in healthcare or insurance setting.

Technical Skills\Capabilities

  • Demonstrated ability to design, build, document, test, maintain and troubleshoot interactive dashboards and customize reports
  • Experience with healthcare claims or EHR data
  • Experience building data models using Power BI, Tableau, Qlik, or similar tool.
  • Advanced SQL knowledge for data analysis and development of recurring procedures
  • Experience with Microsoft Visual Studio and version control
  • Expert user of Microsoft Office Suite of products (PPT, Excel, Access, Word, etc)
  • Working knowledge of Python or R.
  • Experience engaging with leadership level stakeholders
  • Experience with Agile development methodology is a plus
  • Outstanding communication, presentation and leadership skills
  • Excellent organizational and time management skills
  • Sharp analytical and problem-solving skills

Other Skills\Capabilities

  • Demonstrated ability to work in a team atmosphere and establish excellent working relationships with all stakeholders
  • Ability to prioritize and execute independently
  • Experience with documentation
  • Ability to mentor newer users and developers
  • Creative thinker with a vision
  • Excellent verbal and written communication skills including the ability to manage and influence stakeholders
  • Good time management skills and the ability to successfully manage multiple, concurrent deliverables
  • Attention to details

WORKING CONDITIONS:

Position requires the ability to manage multiple tasks in a fast moving environment.
This is a full-time telecommuting position.

Exposures:
Individual must take proper precautions as outlined in Hospital Safety Manual, Infection Control Policy and Fire and Emergency Manual.


We are committed to the health and wellness of our employees. We offer competitive salaries, comprehensive benefits, generous paid time off, 403b savings plan, lucrative pension plan, tuition reimbursement, and more! Learn more about our benefits. If interested, please apply online at https://www.mainlinehealth.org/careers , Job ID 63815

We are an EOE/Veterans/Disabled/LGBTQ employer. Main Line Health celebrates our differences and our similarities. Learn more about our Diversity and Inclusion culture.

Applicants must certify that they have not used tobacco products or nicotine in any form in the 90-days prior to submitting an application to Main Line Health. This will be verified during pre-employment testing. We are an Equal Opportunity Employer. Please, no agency calls

Operations Coordinator

Operations Coordinator

The Operations Coordinator position will support the DVACO operational processes by assisting in the monthly maintenance and development\change management activities associated with key population health applications, business intelligence tool support, compliance processes and initiatives. This coordinator assists with managing\facilitating the Agile development and prioritization processes, produces status reports for assigned projects, performs IT administrative functions and produces monthly application promotion schedule and compliance audit documentation applicable to population health applications. Provides “hands on” support to the DVACO analysts within the DVACO Operations and Analytics teams.

ESSENTIAL ACCOUNTABIITIES

  • Supports agile development and prioritization processes associated with requests and initiatives that impact MS Azure and business intelligence tool(s).
  • Coordinates minor and major releases related to the DVACO applications within their responsible area; responsible for developing work plans related to the installation and implementation of applicable changes and applicable application releases.
  • Generates monthly application refresh schedules for designated population health applications and business intelligence tool(s).
  • Proactively identify, resolve and/or escalate issues that could impact operations and project schedules by working with appropriate stakeholders to remediate issue problems to maintain/reestablish timeline.
  • Assist with vendor management by meeting regularly with project/program manager(s) and account representative(s) to express concerns, escalate issues, and foster a collaborative working relationship.
  • Supports various projects and operational initiatives as assigned by direct supervisor.
  • When necessary, provide direct “hands on” assistance to existing application analysts to support operations, upgrades, and major roll outs. This will likely include direct application tasks\work related to supporting the DVACO population health application ecosystem.
  • Manage ongoing IT and HIPPA compliance processes and requests.
  • Create and present project status at executive level meetings as requested, demonstrating knowledge of business impact and utility with the information available. Ensure that information communicated is clear, avoids use of technical jargon and is geared to audience and their operational concerns.
  • Work with the Operations Team/ appropriate stakeholders, to track issues and approved change requests from submission through completion in organization’s population health applications.
  • Support application end user management by regularly evaluating audit reports, reviewing active users for appropriate access changes, and creating new users in concordance with DVACO systems access request processes.
  • Responsible for all communication to end users of the population health tools and for keeping users informed of data processing schedules, development updates, and system disruptions.
  • Effectively collaborates with operations team peers, enterprise analytics team members and partners throughout the organization.
  • Communicates effectively within informal and formal channels, including written communications, presentations, and informal communications with peers, management, and business partners.
  • Acquires knowledge about DVACO operational processes and strategic alignment, as required to support organization operations processes.
  • Interacts with co-workers, visitors, and other staff consistent with DVACO values.

REPORTING RELATIONSHIPS
Reports To:
Project Manager IS DVACO
Direct Reports:
None

Primary Customers or Key Working Relationships

  • DVACO Leadership and Operations
  • Vendor leadership and project teams
  • Collaborates with analytic teams, care coordinators, clinicians, office managers, and practice transformation teams
  • Ability to work effectively with various levels of management personnel, physicians, board members and other community members required

QUALIFICATIONS
Education
Min/Preferred – Minimum
Education Level – 4 Year / Bachelors Degree
Comments – Degree in Population health, Health Information Management, Business Administration or relevant field

Experience
Min/Preferred – Minimum
Education Level – 1
Comments – Related professional work experience in a progressive healthcare setting required

BLS/CPR Certification Requirements
Not Applicable

Licensures & Certifications

  • N/A

Additional Knowledge, Skills, Abilities

  • Technical Skills\Capabilities
  • Familiarity with project management methodology
  • Familiarity with Agile development methodology
  • Strong working knowledge of Microsoft Suite. Proficiency with MS Access and MS Excel preferred.
  • Other Skills\Capabilities
  • Excellent communication skills with a desire to work in teams
  • Strong attention to detail & strong organizational skills
  • Strong work ethic & personal confidence with a desire to learn new things
  • Effective verbal and written communication and presentation skills appropriate for communication with both external clients and senior management.
  • Exceptional time management and organizational skills.
  • Ability to effectively handle numerous priorities simultaneously.
  • Participates in all required meetings, educational overview sessions, product implementation and review sessions as communicated by the manager

WORKING CONDITIONS
Equipment Used:
Standard office equipment
Exposures:
Individual must take proper precautions as outlined in Hospital Safety Manual, Infection Control Policy and Fire and Emergency Manual.

AREA SPECIFIC WORK RULES

  • Adhere to all MLH Policies and Procedures

We are committed to the health and wellness of our employees. We offer competitive salaries, comprehensive benefits, generous paid time off, 403b savings plan, lucrative pension plan, tuition reimbursement, and more! Learn more about our benefits. If interested, please apply online at https://www.mainlinehealth.org/careers , Job ID 64539

We are an EOE/Veterans/Disabled/LGBTQ employer. Main Line Health celebrates our differences and our similarities. Learn more about our Diversity and Inclusion culture.

Applicants must certify that they have not used tobacco products or nicotine in any form in the 90-days prior to submitting an application to Main Line Health. This will be verified during pre-employment testing. We are an Equal Opportunity Employer. Please, no agency calls

Database and Azure Cloud System Administrator

Database and Azure Cloud System Administrator

JOB SUMMARY:
Maintains and optimizes the Microsoft Azure infrastructure for the DVACO including virtual servers, databases and other cloud based applications that support Operations and Analytics functions for the DVACO. Works with external payers and venders to support monthly claims and roster loads that feed DVACO analytics platform. Maintain and create databases, views, ETL functions and stored procedures in conjunction with Operations and Analytics teams. Works in a DBA development capacity to assist with the integration of new data sets, optimize\automate system functions and assist the analytics team to build foundational layers for Power BI and other applications. Configures, maintains, recovers, and insures the performance of Relational Data Base Management Systems (RDBMS) on multiple database platforms.

Essential Accountabilities:

Azure Cloud

  1. Works with cloud vender and DVACO leadership to develop and strategies and deploy new capabilities that meet DVACO business requirements
  2. Ensures Azure cloud configuration meets MLH IT security policies
  3. Optimizes Azure cloud infrastructure while balancing budgetary considerations
  4. Maintains Azure server infrastructure
  5. Monitors server and application performance
  6. Creates and tests disaster recovery plans
  7. Maintains SFTP endpoints
  8. Monitors Azure Download and Upload performance
  9. Assists the development of appropriate testing methodology and migration paths for implementing changes

RDBMS Administration and Development

  1. Configures, maintains, and insures performance of RDBMS applications
  2. Designs and implements new physical RDBMS structures (i.e., tables, stored procedures and views) to meet business requirements
  3. Analyzes, optimizes and documents any customized RDBMS structures (i.e., tables
    and views)
  4. Insures recoverability of data bases
  5. Diagnoses and resolves RDBMS outages and failures
  6. Documents all configurations in writing

Extract, Transform and Load (ETL) and Automation

  1. Manages data feeds to and from Azure cloud
  2. Transforms and loads data sets into RDBMS structures
  3. Develops validation routines on data sets
  4. Ensures accuracy of loads and extracts
  5. Automates operations within the Azure cloud wherever possible

Primary Customers or Key Working Relationships:

  1. DVACO Operations and DVACO Analytics Staff
  2. External Venders

QUALIFICATIONS:

Education:
Bachelor of Science in Computer Science is preferred.

Experience:
Expertise with the following functions demonstrated by at least (x) years’ experience:

  1. Maintenance, recoverability and performance of MS SQL Server – 3 years
  2. Development and optimization of database tables, stored procedures and views – 4
    years
  3. Development and implementation of ETL and auto scripting capabilities – 2 years
  4. Experience managing Azure or AWS Cloud capabilities – .5 year
  5. DBA Support of software and\or analytics development team – 3 years

Technical Skills\Capabilities:

  • Maintains proficiency and expertise in MS SQL Server Components (Query
    Analyzer, SSRS, SSIS Analysis Server, Stored Procedures, Jobs, and Functions)
  • Practical experience programming in Python or similar tools.
  • Capable of programming in SAS, SQL Query Construction or other programming
    languages.
  • Experience creating and maintaining stored procedures, tables, views, indexes, etc
    that support the software and analytics development
  • Demonstrates strong mathematical, statistical, financial, technical, interpersonal,
    organizational, project management skills, and ability to maintain confidentiality.
  • Evidence of independent analytical and problem solving skills.
  • Exceptional time management and organizational skills.
  • Ability to effectively handle numerous priorities simultaneously.

WORKING CONDITIONS:
This position requires the ability to handle multiple tasks simultaneously, remain effective
under stress, and work hours outside the range of the regular schedule.


We are committed to the health and wellness of our employees. We offer competitive salaries, comprehensive benefits, generous paid time off, 403b savings plan, lucrative pension plan, tuition reimbursement, and more! Learn more about our benefits. If interested, please apply online at https://www.mainlinehealth.org/careers , Job ID 59501

We are an EOE/Veterans/Disabled/LGBTQ employer. Main Line Health celebrates our differences and our similarities. Learn more about our Diversity and Inclusion culture.

Applicants must certify that they have not used tobacco products or nicotine in any form in the 90-days prior to submitting an application to Main Line Health. This will be verified during pre-employment testing. We are an Equal Opportunity Employer. Please, no agency calls

Current Job Openings

Apply for a Position

DVACO employment benefits are administered through Main Line Health. If interested, please apply online with a current resume at http://www.mainlinehealth.org/careers

Applicants must certify that they have not used tobacco products or nicotine in any form in the 90-days prior to submitting an application to Main Line Health. This will be verified during pre-employment testing. We are an Equal Opportunity Employer.

Equal Employment Opportunity
It is the policy of the Delaware Valley ACO to provide Equal Employment Opportunity to all people in all aspects of employer/employee relations without discrimination because of race, color, religion, sex, national origin, ancestry, marital status, age, sexual orientation or disability; to select, develop and promote employees based on the individual’s, qualifications, experience, and job performance; to maintain a working environment free of all forms of discrimination, harassment, and intimidation.

Who is DVACO?

We are the area’s largest Accountable Care Organization, leading the way in health improvement by streamlining provider participation to enhance the quality and personalization of patient care. Learn More

Contact Info

Address
PO Box 356,
Villanova, PA 19085
Phone 610-225-6295
Toll Free Number 855-761-9345
TTY# 610-225-6275
Toll Free Number 855-761-9345
Compliance Line 610-225-6211
Email dvacomail@dvaco.org
Business Hours 9-5pm